Step 6. Create business rules for a Security Case

Create required business rules for a Security Case.

Before you begin

Role required: admin

Create the three following business rules for the new source table Security Case (sn_ti_case). These business rules are required to maintain the consistency in behavior with out of the box provided source table such as Security incident (sn_si_incident).

Business rules for the new source table:

1. Deactivate link when inactive: Once the security case is closed, related information will no longer be shown in Major Security Incident Management workspace page.
2. Sync up team info on update: Major Security Incident details tab shows the information about the all the active teams and users working on different tasks. Once we update assigned to user or assignment group is changed in the security case, we need to update security case team information in the Major Security Incident active team section. These business rules will update new assigned to user and assignment group in the active team section.
3. Sync up team info on delete: Major Security Incident details tab shows the information about the all the active teams and users working on different tasks. Once we close the security case, we no longer need to show security case team information in the Major Security Incident active team section. These business rules will remove the assigned to user and assignment group from the active team.

Create business rules for new source table:

Procedure

1. Navigate to System definition > Business Rules.
2. Run the filter option to filter business rules criteria with below information:
   • Name: Deactivate link when inactive
   • Table: sn_si_incident

   

3. Open record and change the table name to a new source table: sn_ti_case.
4. Right-click the menu on the page and click Insert and Stay to create the record.

   

5. Repeat the procedure for another two business rules as well.
   • Sync up team info on delete
   • Sync up team info on update