The list view consists of the security incidents, response tasks, phishing emails, and
assessments.
The list view has pre applied filters such as Assigned to Me, Assigned to Team, Unassigned, All
Open, All, and so on.
Using these list categories and filtered lists, analysts can quickly find the required Security
Incidents and Response Tasks records that they need to work on.
To get to the list view, you need to click the list icon (). When you click a record in a list view, the record opens in a new tab.
List types
The following gives you an example view of the lists.
The list pane contains the following sections:
Table 1. Lists
List item
Description
Capability
Security Incidents
View the list of security incidents and navigate to the desired incident to start working on them. The following lists are available:
Visible to Me: Security incidents that are visible to the logged in user.
Assigned to Me: Security incidents that are assigned to the analyst.
Assigned to the Team: Security incidents that are assigned to all the teams that the analysts belongs to.
Unassigned: List of unassigned security incidents.
All Open: List of all open security incidents.
All: List of all security incidents.
On the List view, the Analyst can configure the list of columns by clicking on the
gear icon which is available above the incident columns.
The analyst can select one or more security incident(s) and assign those incidents to
the other users.
The analyst can delete the security incidents.
The analyst can create a new security incident.
The analyst can apply the quick filters. Apply the filters by clicking on the
Quick Filters option instead of using the advance
Filter option. Using the quick filters, you can quickly filter
the list of security incidents that needs immediate attention. For more information, see
Working with quick filters.
The analysts can refresh the list of incidents.
The analyst can export the list view to Excel, CSV, JSON, and PDF formats.
Shift Handover Records
View the list of Shift Handover records. The following lists are available:
Assigned to the Team: Shift Handover records that are assigned to all the teams/user groups that the analysts belongs to.
All: List of all security incidents.
Shift Handover supports the following three roles:
Admin: Shift owner role
Security Analyst: Shift analyst role
Security Manager: Shift owner role, but doesn't have access to user group to which the Shift Handover record is assigned to.
The users with the Shift Owner/Analyst role who are part of the user group in the active shift can add or modify content in the shift handover records in the draft state.
The users who don't have the Shift owner/analyst role or are not part of the user group in the active shift can only view the content in the Shift Handover records.
Response Tasks
View the list of response tasks and navigate to the desired response task to start working on them. The list view contains:
Assigned to Me: Response tasks that are assigned to the analyst.
Assigned to the Team: Response tasks that are assigned to the teams to the analysts belongs to.
Unassigned: List of unassigned response tasks.
All Open: List of all open response tasks.
All: List of all response tasks.
On the List view, the Analyst can configure the list of columns by clicking on the
gear icon which is available above the incident columns.
The analyst can select one or more response task(s) and assign those tasks to other
users.
The analyst can create a new response task.
The analyst can apply the quick filters. Apply the filters by clicking on the
Quick Filters option instead of using the advance
Filter option. Using the quick filters, you can quickly filter
the list of response tasks that needs immediate attention.
The analysts can refresh the list of response tasks.