Types of disclosure reports

  • Release version: Zurich
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Types of disclosure reports

    The ESG Management application offers multiple types of disclosure reports, each designed to serve specific communication and compliance purposes related to financial performance, sustainability, regulatory requirements, and supplier management. These reports enable companies to transparently share relevant information with stakeholders, regulators, partners, and rating organizations.

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    Key Features

    • Annual Report: A comprehensive yearly document communicating financial results, business activities, corporate governance, and sometimes sustainability information to shareholders and stakeholders.
    • ESG Report: Focuses on environmental, social, and governance performance, detailing a company’s sustainability efforts and ethical practices to demonstrate commitment to responsible business.
    • Regulatory and Framework Reports: Includes disclosures required by government authorities or based on standards like GRI or SASB, ensuring compliance with mandated reporting and structured sustainability frameworks.
    • Request for Information (RFI): A formal process to collect detailed sustainability-related data from suppliers or partners, supporting assessment of supply chain operational sustainability.
    • Rating and Indices Disclosures: Provides data to external organizations that evaluate and rank companies on sustainability performance, influencing investor and stakeholder decisions.
    • Supplier Questionnaire: A tool to gather information from suppliers about environmental, social, labor, and governance practices, helping companies align procurement with sustainability goals.
    • Others: Accommodates any additional types of disclosure reports not covered by the above categories.

    Key Outcomes

    By leveraging these diverse disclosure report types, ServiceNow customers can comprehensively communicate their financial and sustainability performance, meet regulatory and framework compliance, evaluate and manage supplier sustainability, and improve transparency for investors and stakeholders. This supports informed decision-making, enhances corporate responsibility, and strengthens supply chain sustainability alignment.

    The ESG Management application provides the multiple types of disclosures reports and each type is used for a specific purpose.

    The ESG Management application supports the following types of disclosures reports.
    • Annual report: An annual report is a comprehensive document that companies publish at the end of each fiscal year to communicate their financial performance and overall business activities to shareholders and other stakeholders. It typically includes financial statements, management discussions and analysis, corporate governance information, and may also touch upon sustainability matters.
    • ESG report: An ESG report, also known as a sustainability report or corporate social responsibility (CSR) report, focuses specifically on a company's environmental, social, and governance performance. It provides detailed information on the company's efforts, initiatives, and performance related to sustainability, ethical practices, and social responsibility. ESG reports are increasingly important for companies looking to communicate their commitment to responsible business practices.
    • Regulatory and framework: Companies are often required to disclose specific information in accordance with regulatory requirements or established frameworks. Regulatory disclosures are mandated by government authorities and may include financial reporting, environmental impact assessments, and other relevant information. Framework disclosures refer to reporting standards or guidelines set by organizations or industry groups, such as the Global Reporting Initiative (GRI) or the Sustainability Accounting Standards Board (SASB), which provide a structured framework for reporting on sustainability matters.
    • Request for information: A request for information is a formalized process where a company seeks detailed information from its suppliers or partners. In the context of operational sustainability, an RFI may include questions about the supplier's sustainability practices, environmental impact, labor standards, and other sustainability-related factors. This helps the company assess the operational sustainability performance of its supply chain and make informed decisions about its business partners.
    • Rating and indices: Ratings and indices disclosures involve a company providing information to external organizations that assess and rank companies based on their operational sustainability performance. Companies may disclose data and details to entities that compile sustainability ratings, indices, or rankings. These assessments are often used by investors, stakeholders, and customers to make decisions based on a company's sustainability standing.
    • Supplier questionnaire: A supplier questionnaire is a document or set of questions that a company uses to gather information from its suppliers regarding various aspects of their business, including operational sustainability related practices. The questionnaire may cover topics such as environmental impact, social responsibility, labor practices, and governance. Companies use this information to evaluate the operational sustainability performance of their supply chain and make informed procurement decisions aligned with sustainability goals.
    • Others: Any other type of disclosure.