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What`s New Popular Posts More The latest in Community Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by jordancbaron Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist How to set Dynamic Default Value for Month Interactive Filter in ServiceNow Dashboard I have a ServiceNow da... Read More Its_Azar Specialist ServiceNow Australia: Read-Only Fields Got way Better. One small but useful change in the ServiceNow Australi... Read More Its_Azar Specialist Integrating via Windows Credentials Hi All For an integration we are supposed to use an windows credentail to connect t... Read More Its_Azar Specialist Think Before You Prompt: Assists vs Tokens in ServiceNow AI is everywhere these days, and ServiceNow is no exce... Read More prerna_sh Specialist Risk Rating Roll-up on vendor level Hello Everyone,There is a concept of Risk rating roll up in TPRM in my case this is... Read More George_1 Specialist Virtual agent live chat report Any OOB dashboard that captures all the Virtual agent conversation / AI Search resu... Read More IbrarA Specialist Exporting ServiceNow Records to Microsoft Word Using a UI Action In my last blog, From ... Read More George_1 Specialist Agent Chat Transfer – Translation Between Agents I have a questions regarding Agent Chat in Workspace a... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption Hosted by Sarah Wood 13 Aug, 2026 08:00 AM PDT Event Details In person ServiceNow Exchange: Driving Platform Adoption from the Inside - Lessons from Women in IT Leadership Hosted by ServiceNow 13 Aug, 2026 09:00 AM PDT Event Details In person Office Hours Live with Frances Frei — What Great Coaches Do (APAC) Hosted by jasminecole 14 Aug, 2026 03:00 AM PDT Event Details In person Office Hours Live with Frances Frei — What Great Coaches Do — w/ Anne Morriss (AMS) Hosted by jasminecole 14 Aug, 2026 09:00 AM PDT Event Details In person ServiceNow AI Summit - Dallas Hosted by HollyHorton 17 Aug–18 Aug, 2026 06:00 AM PDT Event Details Online Dallas Learning Lab: Zero Asset Blind Spots: Total Asset Visibility with AI Hosted by Robin22 17 Aug, 2026 06:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Created field grouping is not working in Platform Analytics

Hi, I was building the Backlog Aging view using Platform Analytics, I have used the 'Created' field of Incident table as a group by to show it as a Aging bucket. its not grouping the values. PFA Any suggestions are much appreciated! Thanks. 

  • Question

How to get started with a blog

    Blogging is one of the simplest ways to get started in sharing your knowledge, experiences, and insights about the ServiceNow platform. As a technical professional, you likely already have everything you need to start: a computer, an internet co...

  • blog

Knowledge Management: KM Bulk Operations & Mass Publishing

Hi all, I want to know about the bulk publication of knowledge articles, actually i need to create the ATF for that but i'm not able to create bulk articles. Is it possible through OOB.ATF:KM Bulk Operations & Mass Publishing

  • Question

Custom URLs

Hello Everyone,I have a question on Custom URLs i.e.,What is the exact use of Custom URLs in ServiceNow and if we set it as Instance URL will it affect any integrations(Inbound and Outbound)? Thanks.

  • Question

Are You Paying for ITIL Licenses Nobody Uses?

Overview If you've managed ITIL licensing in ServiceNow long enough, you've probably asked some version of this question: how many of my ITIL holders do ITIL work? Did we create groups where only a handful of the individuals in that group are doing m...

  • Question

Resolved! Accepted Solutions Count Stuck at 20 on ServiceNow Community

Hi @community ,I have been actively contributing to the ServiceNow Community and answering questions. More than 20 of my answers have been marked as Accepted Solutions, but I have noticed that my accepted solution count is still showing 20 and is not...

  • Question

"is one of" condition in report on nested field

Hi all, first post here;  I am trying to set up a report on the cmdb_rel_ci table, and I would like to use "is one of" condition on the child.class field, but the condition is not present (see picture below). I read something about comas in the field...

  • Question

ServiceNow ATF – Moving To location fields not updating in ESC Portal

Hi ServiceNow Community,I’m trying to automate the New Desk / Desk Change Request flow using native ATF on the Employee Service Center (ESC) portal.For Moving From → Building/Floor/Space, Set Variable Values (SP) works correctly and all three fields ...

  • Question

Facing error as Unable to view content in Data visualization

Facing error as Unable to view content in Data visualization, Shared a data visualization to a group, Impersonated a user from that group .Able to see the report but not the data inside it. Configured the ACLs also. Using the same users Id, I am able...

  • Question

Resolved! Report on Users with Managers where Manager account is disabled

Hello, Because the sync has stopped working properly with ServiceNow User records and AD when updates are made to AD accounts, the Manager field is incorrect on many of our User accounts.  How can I build a report that shows User Accounts with a Mana...

  • Question

Not able to add work notes in mobile app for custom table

Hello, I have added the "updates" activity stream in mobile app for custom table, but it is showing blank like in this web screen I pasted "Add comment" is visible but not visible in my mobile app. In the web version for this table we have enabled wo...

  • Question
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