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What`s New Popular Posts More The latest in Community Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Virtual Agent routing to different live agent queues based on portal I have virtual agent e... Read More Tejas Adhalrao Specialist Enhancing the ServiceNow My Approvals Widget -Implementation & Code Hi Community, In one o... Read More Tejas Adhalrao Specialist How to set Dynamic Default Value for Month Interactive Filter in ServiceNow Dashboard I have a ServiceNow da... Read More Its_Azar Specialist ServiceNow Australia: Read-Only Fields Got way Better. One small but useful change in the ServiceNow Australi... Read More Its_Azar Specialist Integrating via Windows Credentials Hi All For an integration we are supposed to use an windows credentail to connect t... Read More Its_Azar Specialist Think Before You Prompt: Assists vs Tokens in ServiceNow AI is everywhere these days, and ServiceNow is no exce... Read More prerna_sh Specialist Risk Rating Roll-up on vendor level Hello Everyone,There is a concept of Risk rating roll up in TPRM in my case this is... Read More George_1 Specialist Virtual agent live chat report Any OOB dashboard that captures all the Virtual agent conversation / AI Search resu... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Office Hours Live with Frances Frei — What Great Coaches Do — w/ Anne Morriss (AMS) Hosted by jasminecole 14 Aug, 2026 09:00 AM PDT Event Details In person ServiceNow AI Summit - Dallas Hosted by HollyHorton 17 Aug–18 Aug, 2026 06:00 AM PDT Event Details Online Dallas Learning Lab: Zero Asset Blind Spots: Total Asset Visibility with AI Hosted by Robin22 17 Aug, 2026 06:00 AM PDT Event Details Online Dallas Learning Lab: Autonomous IT: Your Roadmap to Zero Hosted by Robin22 17 Aug, 2026 07:00 AM PDT Event Details Online Dallas Learning Lab: Unlock Value with AI-driven CMDB Data Foundations Hosted by Robin22 17 Aug, 2026 07:00 AM PDT Event Details Online Dallas Learning Lab: Zero Asset Blind Spots: Total Asset Visibility with AI Hosted by Robin22 17 Aug, 2026 07:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Predictive Intelligence

i have tried to implement classifications solution in the predictive intelligences once i am trying to train the datait giving the error in the state configuration or Network error can you please help me

  • Question

Show Info button Next to a catalog variable .

i want Add an Info (i) icon/button beside the Requested Item reference field. Clicking the icon should open a dialog displaying key information from the selected Requested Item record, enabling users to quickly review record details without leaving t...

  • Question

See how my Business Application is performing

Quick question:What is the OOB way for me as a Business Application owner to see how my Business Application(s) are performing. For example: When we create an incident and add Service Offering to the incident.The Service Offering is related to a Serv...

  • Question

Disable Attachment Upload on Service Portal for Closed RITM

Hello Team,I am working on a requirement to disable the attachment upload option on the Service Portal once a Requested Item (RITM) reaches a closed state (such as Closed Complete).The expectation is that after the request is closed, users should not...

  • Question

state not update

Hello,Im creating ebonding of problem in servicenow instance both side problem create and update all fields update but the only is State(life cycle) is not change.Ex. In A create/update to B create/update in this process all work short description, d...

  • Question

Tips for passing the CIS - Data Foundations (CMDB and CSDM) Examination

I'm planning to register for the Data Foundations exam within the coming weeks and would like to know which areas I should focus on to pass this exam with no issues. Also, which specific areas in the platform should I be very keenly familiar with to ...

  • Question
  • Data Foundations

Unable to see the i button

I am Not able to see the i button for service catalog form for reference filed, could anyone help me with this please. I have attached a snap for reference.Here this variable is  reference field which referred to RITM table , but after filling it up ...

  • Question

Virtual Agent routing to different live agent queues based on portal

I have virtual agent enabled for SP & ESC.   My requirement is that when an end user requests to connect to a live agent: Users coming from Service Portal should be routed to Queue AUsers coming from Employee Service Center should be routed to Queue...

  • Question

Just landed here

Hello beautiful people!I've just landed here in the SN-sphare, and I hope you guys can give me some guidness to where is it wise to start learning about Service Now. My employer is adapting to ServiceNow i 2027 Q2, and I would like to start preparing...

  • Question

How to Validate Mandatory JSON Fields in a ServiceNow Widget

Hi Team, I have created a Service Portal widget to perform Intake readiness validation. I have already completed validation of Business Application fields from the cmdb_ci_business_app table. My next requirement is to validate JSON values stored in t...

  • Question
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