Need Help with PDI

[saddanki]

Who can help me resolve this issue. Screenshot attached.

Your PDI is temporarily unavailable due to infrastructure maintenance. It will be back online soon.

[Dr Atul - LNG]

No one, expect your patience.

There is no support available for PDI so we community members can't help. Just have patience and it will automatically resolved in few hrs ( this can be day or days ) as well

@saddanki 

[Tanushree Maiti]

Hi @saddanki 

Have you recently received an email ( in your registered email id) notifying you that your instance would be patched?

I received a similar email the day before yesterday, but it did not mention any specific maintenance time.

It appears that the maintenance may still be in progress at the backend at your end. I would suggest waiting for a couple of hours (4-8 hours) and periodically refreshing your instance status in the Developer Portal. Hopefully, it will be back online shortly.

Please note that support is not available for PDI.

[abirakundu23]

Hi  @saddanki ,

Nowadays, PDI-related issues and instance reclamation are quite common among ServiceNow Community users.

I requested a new PDI 5 days ago and am currently on the waiting list, so there is no confirmed ETA for when the instance will be available.

Please be patient and keep checking your email for a notification once your new instance is ready.

Please mark helpful & correct answer if its worthy for you.

[kh_safal]

Hi @saddanki,

The PDI team is carrying out new software installations across the PDI infrastructure, and several instances have temporarily gone offline as a result. Those instances will remain unavailable until the installations are complete.