Known error

Hello,i have imported the known error template and known error knowledge base but when the article is created the article is not being stored in Known error knowledge base .What could be the issue of this .

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Data Foundation Exam Question

A CMDB Administrator wants to educate the team on the various actions that can be performed within the CMDB Workspace.What actions can be initiated from the CMDB Workspace?Answers (as indicated in the image)A. Execute ServiceNow DiscoveryB. Create a ...

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Playbook activity questionnaire role

Hi, Anyone knows which is the role needed to fill questionnaire on the playbook? In my case the User has access to the workspace and the record(DLP incident). He has access on the Record Form activity and can do changes there but all questions on the...

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Prevent an admin from specific deletions in background script

Hello,is it possible to prevent background script deletion of only a specific table like sys_user for admin users? So, for example:We want to prevent, that users with admin role cannot execute deletion on the sys_user table. Thank you in advance.

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Where to look

I'm a fresher who recently acquired my CSA and ITSM certs and currently working on Data Foundations and I was wondering where I can find job opportunities working in ServiceNow. I've read through a few postings and have seen people mention there are ...

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• Full-Time

Discovery Pattern for Audio and Video devices

Looking for pattern if any available for below Audio Video classescmdb_ci_audio_production_equipmentcmdb_ci_video_playout_equipmentcmdb_ci_video_precision_monitorcmdb_ci_video_production_equipmentcmdb_ci_vms_applcmdb_ci_multimedia - Multimedia device...

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CSA Delta exam Zurich 2026 - sample questions

I have to face CSA Delta exam Zurich 2026. Asking Copilot, it gave me back some sample questions, but I am not sure they are effective. Does anybody have some sample questions that may be really similar to official ones?

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How to Verify a Drop-down List Value in a Specific Field

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Asset Audits - Flag it when Scanning by Serial Number

When the Asset Manager scans assets by utilizing the manufacturer’s Serial Number bar code to perform an Asset Audit in ServiceNow’s Hardware Asset Management (HAM) product. The manager wants to add a flag, when the asset is scanned by Serial Number,...

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Tareas de Formularios error

Llevo varios días pendientes de hacer los laboratorios, y me da error, me pueden ayudar?¿?

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How to create multiple options selection in assessment metric table.

I wanted to select multiple options selection on the asmt_metric table. I wanted to ask the user if they select positive/negative feedback what aspects they are liked for. examples:Understanding, Response Time, Resolution and Communication.But as of ...

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Actual Cost not showing in Portfolio Plan Financials tab

Actual Cost is showing Zero in FY26 Opex, however if you see that Actuals is present for Project, in Portfolio Plan Financials Tab.

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Data certification review task shows undefined

When i try to review the task with the user "sn_cmdb_user", it is not showing the fields to certify, rather showing "Loading certification status" and also showing undefined near to the "Review not completed".  Attaching the screenshot for reference....

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Content Publishing - Text not aligned

Yokohama instance - we use Content Publishing for a role and region landing page in our knowledge portal.   When I go to create three different columns, it all looks even in the Editor, but when I publish, it's no longer even in our knowledge portal ...

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Missing Decisions approval's notification.

Hi Friends! What is supposed to be the behavior in Project Management, when a Decision is recorded in dmn_decision for approval?  Who is going approve it? The Assigned to? Is there any notification?Tks!

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