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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $200 on your ticket to Knowledge + CreatorCon 2026 Save $200 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: [EMEA] Hardware Asset Management Office Hours Hosted by Lolita Honkpo 13 Jan, 2026 05:00 AM PST Event Details Online ServiceNow Exchange: HR Service Delivery Academy Hosted by Lolita Honkpo 14 Jan, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Field Service Management Academy Hosted by Lolita Honkpo 14 Jan, 2026 08:00 AM PST Event Details Online Live on ServiceNow: Field Service Management Academy Hosted by Lolita Honkpo 14 Jan, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: [EMEA] Digital End-User Experience Office Hours Hosted by Lolita Honkpo 15 Jan, 2026 12:00 AM PST Event Details Online ServiceNow Exchange: Process Mining Academy Hosted by Lolita Honkpo 15 Jan, 2026 07:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Branding colour

How to set branding colour to the  servicenow instance  based on these    blob:https://zayogroup.atlassian.net/6fe0a9bf-3ce5-4978-b3e4-a3640d056277#media-blob-url=true&id=ebea0490-381e-4bf8-8b5d-b79b1dcc5da6&collection=&contextId=210733&mimeType=imag...

  • Question

Resolved! Legal Request Transfer Defect

Hi all,I'm not sure whether ServiceNow is aware, but there appears to be defect with the "Transfer Request" functionality available within Legal Request Management. Attempting to transfer a request fails in certain circumstances with the error messag...

  • Question

The scripted rest api will be run under which credential?

Will it be run under the system credential or caller credential? Or both are possible depends on the settings? what to indicate the settings?  What's the difference when I check the "requires authentication" "requires ACL authorization" in the script...

  • Question

How to add Checklist type Template to HR Task

Hello All,I got a requirement where Once Hr case is submitted we need to create HR Task automatically and need to attach the check list template based on the assignment group selected on HR case. For That I have created Flow and the flow is triggerin...

  • Question

Save and Load Template Feature for ServiceNow Catalog Items

 While requesting Service Catalog items, users often face a common problem: too many variables (fields) on the catalog form.In real-life scenarios—especially during emergencies—users do not have enough time to fill all these fields again and again. T...

  • Question

question about @mention

Do we have access to the process that creates the entries for the live_notification table? For context, when a user is @mentioned, then a record is made and inserted into that table and a notification is sent to the user to let them know they've been...

  • Question

View Rule Not Applied To New Records

Hello,  I have issues with custom View Rules. What I want to achieve is to apply a custom view for Emergency Changes - both existing records and when creating new records.  First, I tried with one view rule (see the screenshot), but no luck - the rul...

  • Question

Can't see the users when check in walkup portal

When doing walkup check in from walkup portal. The list seems there but when I search for users its showing there are no users even though they are present in user table.Not sure why this is happening. Can anyone help me with this!!!The name appears ...

  • Question

Resolved! knowledgebase and article subscription

For the subscription feature, is there a way to limit subscription feature to specific knowledgebases or articles.Where would we configure this.   

  • Question

Resolved! What's the difference between GlideRecord and GlideRecordSecure?

If we use GlideRecord without explicitly requires ACL check, it can get data bypass the ACL check? For example, if a UI action uses GlideRecord to fetch data in table A, then a user without read ACL in table A can view table A's data when pressing th...

  • Question
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