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g_form.addOption() is not working inside GlideAjax callback function

I have a MRVS have a field have type is Select Box, in my onLoad client script have a callback function in GlideAjax to get question choice in order to add options to select box field. I tried to log the response and it working correctly. but when I ...

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PUSH NOTIFICATION NOT WORKING

Hello,I am trying to configure a push notification in my dev environment which should work when any KB reciceives a rating oer a feedback comment. Use case : Whenever any KB receives feedback or rating, KB manager should receive a notification in th...

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Query Related to Business Rule

"When an incident is resolved, if it is linked to a problem, the system should check if all otherrelated incidents are also resolved and then automatically resolve the problem after saving." This is a scenario, How can i do this scenario give me the ...

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Incident Management

Field Value not updated

I am trying to push a value into a field using a background script. After running the script, it shows that the field was modified, but the value is not updated in the field. Could you please review the code and let me know the solution?it's showing ...

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HI All

HI All, How to add service operation work space , landing page on change request

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ServiceNow Exchange: Platform Academy- Thursday Session

Unlock the power of intuitive design with UI Builder. Discover how it can transform your platform experience and streamline workflows. Don’t miss insights that could redefine how you build and manage interfaces. Platform Academy is your gateway to ...

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Need steps to clone the Success Dashboard and make modifications in cloned version

In our organization, we are trying to clone the Success Dashboard completely. We are not aware of the steps how to clone the success dashboard and make changes in the clones version. Please suggest the steps and solutions to clone the Success Dashboa...

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Dashboard

AI Search returning irrelevant Catalog Items

We are using AI Search (Patch 7) with Standard Chat. When searching for certain prompts, AI Search is returning irrelevant Catalog Items that do not match the user’s intent.Example:Search prompt entered: “outlook not opening”AI Search correctly retur...

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ServiceNow Exchange: Pro Dev Academy

Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered. Register today! Questions for the presenters? We do our best to allow time for Q&A at the end of the webinar. However, if you have questions ab...

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Crowdstrike Active sensors seems to be empty

Hello All, Im currently working with crowdstrike integration, I saw the below article and it suggests there will be sensor records in active sensors table.But in my scenario it seems to be empty why Anyone have any idea? Ref article: https://www.serv...

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ServiceNow Exchange: Platform Academy- Tuesday Session

Explore how documents are transforming with intelligent tools that enhance productivity. See how AI-driven capabilities can simplify workflows and unlock new possibilities. This is your chance to glimpse the future of smarter document experiences....

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How to display an MRVS in an HR task that should be available only on 'My Tasks' not Employee portal

I am trying to implement a solution in HRSD where each employee will receive a task once per year prompting them to complete the form, which will be accessible via their "My Tasks" list rather than through the employee portal.An MRVS capturing benefi...

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I am unable to modify the List view in this table sn_align_core_program_list

when i am trying to modify the list view in the snaligncoreprogramlist table ,I am getting the below errorI was in the correct application scope only , still I am getting the cross scope error.

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ServiceNow Exchange: Platform Academy- An Admins Guide To Assistant Analytics

This is your chance to get expert answers to your Knowledge Management questions. Whether you're refining your process or just getting started, this session is for you. Platform Academy is your gateway to mastering the most critical aspects of the ...

Event

Resolved! Multi Select field should be report in a such way that each option selected is reported separately

@Adam Stout , I followed the solution you provided using Performance Analytics, as it was recommended not to use a custom table.Step 1: I created an Indicator Source on the Legal Request table, since we have a record producer on this table.The facts ...

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