Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1057572members
3006049posts
What`s New Popular Posts More The latest in Community Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist Best Approach to Export Large Data Volumes Hi Everyone, I have a table containing around 300,000–400,000 records. When exporti... Read More Its_Azar Specialist ServiceNow's JavaScript Executor You might already know about this tool, but if you don't, here's a handy little Ser... Read More George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Shivalika Specialist Button in Employee service center portal for incidents hello all, Does anyone have any idea how to create thi... Read More George_1 Specialist Workspace related lists count When I open a record, the related tab “Diagnosis and Recovery Tasks” initially show... Read More George_1 Specialist Inconsistency in Knowledge Article Workflow Field After Upgrade I’ve noticed an incons... Read More Its_Azar Specialist MCP and ServiceNow: Enabling Context-Aware AI with LLMs I have been exploring around creating a few MCP server... Read More mayankkumar Specialist Digital End-User Experience End to End Setup Hi Everyone, Has anyone implemented DEX (Digital End-User Experience) recently? I'm... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Virtual Experience: From reactive to ready: What's next for autonomous IT Hosted by Carrie Lea 23 Jun, 2026 05:00 AM PDT Event Details Online Virtual Experience: From reactive to ready: What's next for autonomous IT Hosted by Carrie Lea 23 Jun, 2026 05:00 AM PDT Event Details Online Virtual Experience: From reactive to ready: What's next for autonomous IT Hosted by Carrie Lea 23 Jun, 2026 05:00 AM PDT Event Details Online Virtual Experience: From reactive to ready: What's next for autonomous IT Hosted by Carrie Lea 23 Jun, 2026 05:00 AM PDT Event Details Online Virtual Experience: From reactive to ready: What's next for autonomous IT Hosted by Carrie Lea 23 Jun, 2026 05:00 AM PDT Event Details Online Virtual Experience: From reactive to ready: What's next for autonomous IT Hosted by Carrie Lea 23 Jun, 2026 05:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Need to introduce withdraw case button on service portal

Hi All, We need to introduce withdraw case button as below:As of now button is visible but on click of button page is redirecting to undefined.Ideally on click of button, subsequent case should be cancelled and its approvals should be no longer requi...

  • Question

Primary group, skill and role fields

I have setup and configured resource management in Zurich.  I'm having difficulty populating the primary group, skill and role fields for users with more than one item.  As per the documentation, we need to manually set the primary group field.  When...

  • Question

Incident and reassignment

Does anyone do this?  Is it a good idea? We have a new ServiceDesk keen on incident metrics, especially if they pertain to them.  We are looking for a way to capture the reason for an incident to be re-assigned. Perhaps it's a field on the incident f...

  • Question

What keeps Platform Owners up at night? We asked 100+ POs.

We Asked 100+ Platform Owners What Keeps Them Up at Night. Here's What They Told Us.   Over the past month, we heard from Platform Owners at companies of every size—managing everything from 26,000 employees to 450. And the questions they're wrestling...

  • Question
  • platform owner

request for my instance

as unknowingly i have teriminated the my instance could  you please give once chance to have my instance 

  • Question

Rollback in flow designer

Hello community ! Am working on workflow migration to flow designer. my workflow automates a sequence of approvals. for example, when hr case state changes to awaiting approval , approval 1 is triggered and Approval 2 is triggered only after approval...

  • Question
  • Flow Designer

Prevent "Cherry-Picking" of incidents.

Our Service Desk is experiencing an issue where some agents are selecting less complex tickets from the queue while more urgent or complex items are being overlooked. We’re exploring options to address this behavior in a way that is simple to maintai...

  • Question

Make Multiple Selections

Hello, I have a form with a field titled "Who does this server belong to?", the field has a drop down list with three choices: "NTT", "TCS" or "Local IT".  I want the user to be able to select one, two or all three of the choices.  When I created the...

  • Question

⚠️ Atenção: O cronômetro está rodando! CIS-DF / Data Foundation

  Se você tem planos de tirar a sua certificação CIS-DF, o prazo final do voucher free é 30 de junho de 2026.   Após este prazo, ainda é possível se certificar CIS-DF até dia 31 de dezembro de 2026 para que suas outras certificações dependentes não e...

  • blog

SPM - Cost Plan Actual Calculation Wrong

I have identified a bug in PPMFundManager in both Zurich and Australia release.  I am working with ServiceNow on this to confirm best way to patch this.  It is very specific to the following scenario when you are rolling up expenses to the project an...

  • Question

Azure OAuth Refresh Token Not Renewing Automatically

Our ServiceNow instance uses Azure OAuth 2.0 for both inbound IMAP and outbound SMTP email processing.We have observed that access tokens are being renewed automatically, however, the refresh token is not being renewed or rotated after expiry, even t...

  • Question
View More