Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
951187members
2933996posts
Get ready for Knowledge 2026. Register by February 28 and get $200 off a full-conference pass. Save $200
What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $200 on your ticket to Knowledge + CreatorCon 2026 Save $200 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: [EMEA] Software Asset Management Office Hours Hosted by Lolita Honkpo 6 Jan, 2026 12:00 AM PST Event Details Online ServiceNow Exchange: ServiceNow Impact Office Hours Hosted by Lolita Honkpo 6 Jan, 2026 10:00 AM PST Event Details Online ServiceNow Exchange: Platform Analytics Academy Hosted by Lolita Honkpo 7 Jan, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: CRM AI Academy Hosted by Lolita Honkpo 8 Jan, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy Ask the Experts: Knowledge Management Hosted by Lolita Honkpo 8 Jan, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: [EMEA] Hardware Asset Management Office Hours Hosted by Lolita Honkpo 13 Jan, 2026 05:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! Average P1 Duration Report Without SLAs

Hi,I would like to build an “Average P1 Duration” report. However, we are not using SLAs in our setup.Is there a way to create this report without relying on SLAs? If so, could someone please guide me on how to achieve this without script inside repo...

  • Question

Model Category is not equal to model Category

When I open an asset record that satisfied the below condition:  'CI Class' field of asset's 'Model Category' does not match to the class of the CI that is linked to the asset THEN I should be able to modify the 'Model Category' field of the asset. C...

  • Question

Restrict visibility announcement on portal to specific groups.

Hi,I have a requirement to restrict the visibility of an announcement tile on the portal so that only members of specific groups can see it.What I have done so far:Unchecked the Public option on the announcementAdded User Criteria under Can ViewIn th...

  • Question

MFA for Multiuser Group Instance

Hi everyone,We are using a ServiceNow group/learning instance to simulate a real-world GRC environment (different roles like admin, risk analyst, auditor, approver, etc.). MFA is enforced, and we understand it cannot be disabled.Issue: We want to avo...

  • Question

About asynchronous Rest API in application in flow designer

Hi All,actually i am trying to get the trigger as Asynchronous Rest API in applications type so its not appearing there and i already installed jira spokes and i have the required roles in addition to that i have integration_hub_admin also so can you...

  • Question

how to add Info Message to List Action Assignment in Workspace

Hi,This is my List Action Assignment, the functionality is working find but im trying add g_from.addInfoMessage('hi') but nothing is happening.How can I add info message so it will be visible to the user in List view.function onClick() { var che...

  • Question

Contract Management - Contract Threshold breached Notification

I have a requirement that is WHEN the Contract is about to reach the end date or expiry                THEN automated notifications or alerts should be sent to abc@email id  based on the frequency mentioned below1. Every week when 1 month is left2. E...

  • Question

Desks not being created or displayed

I am creating a new building and floor in WSD. Everything appears to have gone OK but when I check after creation and sync a number of desk objects haven't been created. In map studio I can see the desks in map configuration and the CAD editor. They ...

  • Question

how to configure follow up task for compliance type audit

I have created an audit of the "audit_type" compliance, also configured the certification template with specific conditions to fetch the necessary records. The Create task check box is also checked. but the follow up task is not getting created. need...

  • Question
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now