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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Hide Goals in strategic planning workspace

Hi All,  Appreciate your help here. I am trying to hide the Goals icon in strategic planning workspace.  After you click on the portfolio plans it appears on the left side panel. I tried using the show/hide module which is on the section below. But, ...

  • Question

Resolved! Save/keep the Playbook Questionnaire answers before "SUBMIT"?

Hello everyone,In Playbook questionnaire-type activities, the answers are only saved when submitting (clicking SUBMIT), which completes the activity.Is there any way to save/keep the answers even without submitting?(the idea is to allow answer some q...

  • Question

2026 MVP Applications are open—we invite you to apply today!

Nomination forms are live for the 2026 ServiceNow MVP program. You may apply any day from Dec 1st - Dec 31st   Apply now    Earlier this year, we reached a new milestone—815K community members. Today, we are a community of 937K+ members worldwide. T...

  • blog

Application Specific Fields on Incident Table

We are struggling with customizing the Incident table to include application specific fields. This obviously doesn't scale well when you consider the many applications a company may have. So my question is, how do teams capture relevant data for an a...

  • Question

How to add Virtual agent panel in workspace?

Hi Everyone,       I'm currently looking for a way to add the Chat panel in my team workspace using UI Builder. Is there any component that is available to add the Virtual Agent or any conversational agent panel in the workspace. We are not looking f...

  • Question
  • Virtual Agent

Resolved! creating Report for Metric Major Problem

I need to create a report for Metric for Major Problems to calculate the average time to move from one state to another state of the problem until resolved state

  • Question

Extend Quote

Hi team!I'm new to Servicenow and I want to extend Quote table (sn_quote_mgmt_core_quote) with a new Choice field quote_line_grouping in scope of my application. The problem is that there's no access to Quote table from my application. Cross scoped a...

  • Question

Prevent long file name from cutting off

Hello, For auditing purposes, users need to view the entire file name. When checking the attachment table, the file column is already set to 100. Does anyone know of a way to fix this from happening? Below are some examples that show the file name ge...

  • Question

"It's definitely a Technical Service... Right?"

Technical Services versus Application Services One of the most common misconceptions I see in the CSDM is folks wondering the difference between a Technical (or Technology Management, now) Service - and an Application Service (or Service Instance, no...

  • Article

Update Metric Instances

I have a metric definition with start time as the WIP Date field. Earlier, this was not configured to get value and metric instances created using this field, and it said empty, which led to the wrong duration calculation.Now I populate the field WIP...

  • Question

Resolved! Dashboard Report Column Missing

Hello Everyone! I'm having a bit of a strange issue. I have created a dashboard for Vulnerability Response in which we use to track vulnerabilities. On this dashboard I have a report named Active Vulnerabilities which shows all open vulnerabilities (...

  • Question
  • Dashboard
  • Reporting
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