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What's NewPopular PostsCommunity HighlightsDiscover CommunityEventsMoreThe latest in CommunityPosted by jordancbaronSave $400 on your ticket to Knowledge + CreatorCon 2026Save $400 on Your Knowledge + CreatorCon 2026 Ticket H...Read MorePosted by laurentapiaUnleash the Power of Build Agents in the #BuildWithBuildAgent ChallengeOur annual #BuildWith ...Read MorePosted by AudriAYour #BuildWithBuildAgent Guidebook is Here.Hey ServiceNow Community! We can't wait to see what you create in our
#BuildWithBui...Read MorePosted by Earl DuqueYour Pre-Challenge Guide: #BuildWithBuildAgent starts November 12The Build with Build A...Read MorePosted by Kristy MerriamShape What Comes Next: Take Our 2025 Community Survey!You’ve built this Community into something incredible....Read MorePosted by jordancbaronMissed Community Week? Catch up here!The Community Week Agenda Breakdown Get ready for a week packed with
livestreams, p...Read MorePosted by jordancbaronThe Content Archive: Leveling Up Your Content Creation with the ServiceNow CommunityHey there, ServiceNow ...Read MorePosted by seanreganAI Experience by ServiceNow- the future of enterprise work with AI as the interfaceHow many companies are...Read MorePosted by Mike ScullyKickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide-It's Here! ServiceNow ...Read MorePosted by ServiceNow Unlock your Skills with ServiceNow University & Professor IdrisMeet Professor Idris -...Read MorePosted by laurenmcmanamonZurich Content ArchiveWe've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That
means its also time for your Develo...Read MorePosted by Earl DuqueServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks!The ServiceNow Develop...Read MorePosted by laurenmcmanamonPodcast: Break Point - Build Agents Have Entered the Chat!Welcome to Break Point...Read MorePopular PostsPosted by Patrick DeCarl1Does business rules still fire when creating a project from template?I have a simple insert...Read MorePosted by Kyle WileyDot walking through multiple tables in client scriptI am trying to dot walk through multiple tables in an ...Read MorePosted by Community AlumsIs there a way to view the sprint that are closed in Agile ModuleHi, There is ask where...Read MorePosted by Sachin Pratap SCA Spectrum Connector DefinitionHi, We are planning to integrate CA Spectrum with ServiceNow to pull
events as part...Read MorePosted by mike2agkExclude/stop the Insert/Creation or update of CI's based on Name during DisocveryAll, Do we have a way ...Read MorePosted by kendall_linTime Card & Time Sheet Qs - Approval and Related List DisplayHello,My organization ...Read MoreCommunity HighlightsIts_AzarSpecialistCleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key LearningsI cleared the CIS-DF e...Read MoreIts_AzarSpecialistHandbook/Guide for Configuration Management Database (CMDB) Fundamentals On DemandHey everyone, I’m prep...Read MorePrasanna_PatilSpecialistService catalog to project creationHello All, We have a requirement in service catalog. Catalog form will
have a feild...Read MoreIts_AzarSpecialistBig News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to KnowFrom December 15, 2025...Read MoreJessicaLanRSpecialistA entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow?Tem uma coisa que eu a...Read MoreJessicaLanRSpecialistComo lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeçaNão adianta fugir: em ...Read MoreJessicaLanRSpecialistO papel do EM que realmente faz a diferença em projetos ServiceNowSer Engagement Manager...Read MoreRamya VSpecialistCreating Tasks from Calendar Interactions in FSM Dispatcher WorkspaceThis article explains ...Read MoreDiscover CommunityCommunity CentralJust joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved.Learn MoreProduct HubsLooking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need.Learn MoreCommunity EventsJoin Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually!Learn MoreUser GroupsUser Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences!Learn MoreUpcoming EventsOnlineLive on ServiceNow: Field Service Management AcademyHosted by Lolita Honkpo14 Jan, 202608:00 AM PSTEvent DetailsOnlineLive on ServiceNow: Security Operations Applications Office HoursHosted by Lolita Honkpo27 Jan, 202608:00 AM PSTEvent DetailsOnlineFebruary Speed Networking (EMEA-Friendly Time)Hosted by madisonsexton3 Feb, 202608:00 AM PSTEvent DetailsOnlineFebruary Speed Networking (APJ-Friendly Time)Hosted by madisonsexton3 Feb, 202605:00 PM PSTEvent DetailsOnlineServiceNow Government Forum 2026 (formerly Federal Forum)Hosted by HollyHorton5 Mar, 202605:00 AM PSTEvent DetailsOnlineServiceNow Government Forum 2026 (formerly Federal Forum)Hosted by Alicia Puccio5 Mar, 202605:00 AM PSTEvent DetailsJoin the CommunityWelcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way.Grow togetherTap into Community to unlock real-time opportunities for support and growth.Unlock PotentialConnect with othersElevate your expertise and deepen Community connections, whether online or in person.Find an EventJoin a groupDive into countless groups across our Community and let your voice be heard.Find a GroupBecome an expertBoost your expertise, elevate your reputation, and connect with top professionals in the ecosystem.Build Your Reputation
Hello Community! Sharing a piece of recent learning. Lately, I have been working on an idea/use case to speedup the attachment modification in serviceNow. Currently, to edit any attachment you have to download it on local hard drive, edit and upload...
A customer has requested the bulk deletion and bulk update of nearly one million Incident records in their live ServiceNow production instance. What platform-native tools, background processing mechanisms, and data-handling strategies would you evalu...
Hi All, We are looking to implement Data Collection for Oracle Global Licensing and Advisory Services in our ServiceNow Environment, our CMDB Team is concerned with the associated plug-ins being updated to later versions. Does anyone have any documen...
We are doing Service Mapping in our organization in preparation for CMDB go-live. So far we have done Dynamic CI Groups and some manual mapping. The topic of ML (Machine Learning) based mapping came up and the Architect chose to defer it. Just curiou...
When an incident is created outside of the schedule of an incident AWA queue that is meant to get routed to, we notice that the work item does not get created and thus the incident does not routed/assigned. Is this the expected behaviour? Example:Let...
We are using the Exernal Content Connector for SharePoint Online.We are receiving an error message on the 'Connector Details' tab when we try to connect to SharePoint Online.This is the error message.AADSTS50027: JWT token is invalid or malformed. Tr...
Hey devs, In SOW, under the "Collaboration" tab, when starting a new Teams conference call for our Major Incidents, where are these recommended participants pulled from? We're looking to add few static folks (Dept leadership), but can't seem to find...
Hi there, can you help me find tutorial in how to create software models, entitlements etc. and manage software when you do NOT have SAM professional. I have the Software Asset Workspace and the software asset management foundation pluginn installed ...
ProblemI used setWorkflow(false) expecting it to prevent all business rules, flows, and other automation from running during an update. However, I still saw certain logic executing, which was confusing.SolutionThe key realization is that setWorkflow(...
Hello Community,I am developing a product in a Custom Scope that will be published to the ServiceNow Store. Our goal is to leverage Now Assist's Generative AI (including Agentic AI) to build specific business solutions—for example, automatically sett...
Hello Community,I am developing a product in a Custom Scope that will be published to the ServiceNow Store. Our goal is to leverage Now Assist's Generative AI (including Agentic AI) to build specific business solutions—for example, automatically sett...