Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

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Reference qualifier not calling script include

Hi, I have a requirement in catalog item. I have two variables "Search for people" and "Type keyword for search" based on this I want users should be display in reference fields called "search results" but it is showing all users.I am using script in...

  • Question

How do I disconnect CWM and EAP?

How do we disconnect a team CWM board from EAP?We set up that connection for my team a few months ago, but we're finding CWM to be lacking a lot of the capabilities we need to appropriately plan and do work.

  • Question

How to Hide UI action button on list view based on the State field

In servicenow I have created a table.  In the table I created a button which will display on list Banner. I want to show that if in the list view record are in draft state. if any record's state is other than draft, that I should Hide the button from...

  • Question

Welcome to the Developer Passport: Australia Release Preview

  Introducing The Developer Passport: Australia Release    Australia release season is here, and we're not doing it like we used to.   If you've been around the Community for a minute, you know TechNow, our trusty single-session breakdown of everyth...

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How to add 'Last two weeks' in filter condition

Hi Team, Do we have any option to add 'Last two weeks' in filter condition like This week, Last week in Incident. attached the screenshot     Regards,Saranya    

  • Question

Importing articles in Knowledge Base via XML

GOAL:Hello, I am trying to export and import a few articles from one instance to another by using the "Export XML" and "Import XML" option.PROBLEM:When I use "EXPORT XML" It does not capture my related lists for example Article feedbacks and article ...

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Resolved! Add UI Action to Related List in Workspace

Contract (ast_contract) has a related list, Project team (u_m2m_project_team).  I have a custom UI action which will call a UI page to add roles.   This button appears in ast_contract. Instead I want to make it appear in the related list, Project tea...

  • Question

Step-by-Step Guide to Configuring Email Account in PDI

1. Enable Email FunctionalityBy default, email sending and receiving are disabled in ServiceNow PDI.Navigate to System Mailboxes > Administration > Email Properties.Under the Email Sending section:Set Outbound Email to True.Under the Email Receiving ...

  • Question

CSDM and reporting per managed environment

I am mapping standalone infrastructure environments (IAAS) into CSDM. Typically, technology services (e.g., network, hosting, database) are created with related service offerings. However, we have a key requirement: we must report on CIs, tickets, an...

  • Question

Resolved! Transfer Confluence to ServiceNow KB

Is there an efficient way to move Confluence docs to ServiceNow? We're making the move to SN, and moving all the knowledge has me stumped. If there is a tutorial or clear instructions, that would be amazing. 

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