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What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here.
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Community activity

Issue configuring new CyberArk CCP Integration

Has anyone had any luck configuring the new CyberArk CCP Integration in Zurich.  We have setup the config file and it is making calls to CyberArk, but it can not find the credential using the same Credential ID as it used for the AIM Client.  I belie...

  • Question

Don't Waste Your Time or Your Tokens | Prompting Pro Guide

Don't Waste Your Time or Your Tokens The prompting pro guide for ServiceNow AI Agents (yes, I know we don't use tokens—it rhymed so nicely)   Look, I know this is basic. Prompting is like protein in the fitness world—you're probably doing it, but you...

  • blog

Need help COnfiguration

Hi Team -  can i any one please help me  The resolution steps provided in the article - how should i configure  can any one please provide me the steps . if possible please provide screenshots for better uderstanding  

  • Question

Would like to deactivate the API that are not usufull for my instance

Hi gurus,Wondering if better than making the security of the API we dont use on ACL, it should not be better to deactivate them, for example we have more than 200 active Scripted Rest API. Should we not deactivate them?How to guess the ones usefull f...

  • Question

Create Dount report in workspace

Dear All, The customer has a request to create a report in Workspace that counts the number of days between two dates. The date difference between the current time minus the Last Date (a field in the table) is used as a statistical category. How do I...

  • Question

CI created through Asset import spreadsheet, but Asset not showing up

Hello everyone, Few weeks ago, I was given the task to import 200 new laptops to the Asset table (alm_hardware), which I used the Excel template for it. Before importing, I created the Product Model. Then, imported the data into the Asset table, CI's...

  • Question

REST Integration with Dell Tech Direct

I wanted to put together a brief article around integrating ServiceNow with Dell's TechDirect warranty API to collect an asset's Warranty Expiration date. In this article, I will detail the Outbound REST message setup, scripting the business rules an...

  • Article
  • Integrations

Updating JAWS commentary for ServiceNow Navigation

Hello, I am having an issue with JAWS commentary on grayed out navigation arrows in Portal. The arrows that need commentary changed are shown belowThis is a description of the issue:I was wondering if and how this commentary could be changed, as I gu...

  • Question

How to remove the attachments from the scheduled email report table

Hi All, When we use Scheduled Email reports to send reports in an email to the users, sends the email with attachments.(pdf, csv, etc)  Is it possible to remove the attachments feature in the Scheduled reports. How do I achieve this? The idea is, sch...

  • Question

ServiceNow Bar Chart Race Widget | D3.js Data Visualization

We are all used to the standard reporting widgets in ServiceNow. They are functional, reliable, and exactly what we expect. But sometimes, you just want to see your data move.   Demo Video: https://youtu.be/PiJ1r4QRxGU   I built this Bar Chart Race w...

  • Article
  • Analytics and Reports
  • Scripting and Coding
  • Service Portal Development

How to develop using RITM without using AppEngine

Hi,I want to create an application based on RITM.Until now, we have been developing using App Engine, but this time we need to re-implement the services within the ITSM package(RITM)  without using App Engine. Do you have any suggestions for implemen...

  • Question

Article in Review State

Article is in ReviewUser is the knowledge_manager for that knowledgebaseIn search, user can “view” the article in “Review”        We would like them to get the Edit button or create a new button so the knowledge managers can look at the article direc...

  • Question
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