SOW - On Call Functionality

Cheryl Wickwire
Tera Contributor

Is anyone using the On Call Functionality in Service Operations Workspace?  If so, can you share successes and challenges?

 

Any input would be greatly appreciated!  Thanks!

1 REPLY 1

abbasshaik4
Tera Sage

Hi @Cheryl Wickwire,

 

Please refer to the link below:
https://www.servicenow.com/docs/r/it-service-management/service-operations-workspace/on-call-schedul...

https://www.servicenow.com/docs/r/it-service-management/service-operations-workspace/on-call-schedul...

 

If it is helpful, please mark it as helpful and accept the correct solution. Referring to this solution in the future; it will be helpful to them.

 

Thanks & Regards,

Abbas Shaik