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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Register today for the 5th annual Holiday SNUG virtual event! Hosted by tracyo_brien 16 Dec, 2025 07:00 AM PST Event Details Online Register today for the 5th annual Holiday SNUG virtual event! Hosted by tracyo_brien 16 Dec, 2025 07:00 AM PST Event Details Online Register today for the 5th annual Holiday SNUG virtual event! Hosted by tracyo_brien 16 Dec, 2025 07:00 AM PST Event Details Online Register today for the 5th annual Holiday SNUG virtual event! Hosted by tracyo_brien 16 Dec, 2025 07:00 AM PST Event Details Online Register for the 5th annual Holiday SNUG virtual event! Hosted by tracyo_brien 16 Dec, 2025 07:00 AM PST Event Details Online Register today for the 5th annual Holiday SNUG virtual event! Hosted by tracyo_brien 16 Dec, 2025 07:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! ATF Tests Running Extremely Slow After Zurich Upgrade

Hi everyone, After upgrading our instance to the Zurich release, we’ve noticed a significant slowdown in Automated Test Framework (ATF) execution. Tests that used to complete in 3–4 minutes are now taking over 10 minutes, and the system often becomes...

  • Question

Update Case Action - stuck in Draft

I've been looking into an issue/bug, which lead me to the Auto Close Resolved Cases Flow. I've stumbled into a bit of a catch-22. In order to make a change to the Auto Close Resolved Cases flow, I need to re-publish the amended flow. When I do so, it...

  • Question
  • Workflow

Best Resources for ServiceNow Certification?

Hi everyone,I’m preparing for ServiceNow certifications and looking for guidance on the best training resources and study tips.Any recommendations for courses, learning paths, or exam prep strategies would be really helpful.Thanks in advance!

  • Question

How to do integrate oracle database with servicenow.

There is a database access-removal catalog form, Once the ticket is created from catalog form, the user’s access should be automatically removed from the Oracle SQL database using the user ID. How can we achieve this requirement. We already have the ...

  • Question

Issue with breadcrumb

There was an issue with breadcrumb, the highligted(with red) is only seeing by few users.. reamaining users are seeing " ' " instead full name as below.. how I need to figure out this issue?@Ankur Bawiskar  

  • Question

How can we add fields in one of portal widget

Hi Team, There is requirement to add  fields in the highlighted section in the portal .Can someone help that how can i add the fields here.    thanks 

  • Question

Fields in the CMDB 360 Query - Compare attributes values

Hello Experts, Class attributes are missing in the step 2 of In the CMDB 360 Query - 'Compare attributes values' .I have selected the cmdb_ci_computer class. The query dropdown shows only 20 columns. Attached screenshot for reference.So, my query is-...

  • Question

Resolved! transform map script is not working

HI all ,   For the single user it is goving correct answer but for the multiple users it is giving undefined answer Can anyone correct this script : source.u_owner_name:- multiple user id is coming ,   return: undefined output is coming  // Transform...

  • Question

flow designer script

Hi All, I am getting two or more sysid via flow varible in the flow designer,  I neded to pass one by one sysid in the another subflow flow along with group name , but it takeing only first sysid other sysid is not taking .I have designed using the f...

  • Question

Tracking costs in DPM

HI all,How should we track operating costs of services, offerings, applications, etc in DPM?The KPIs and KPI Groups I see track costs in terms of projects for implementation or improvement.  We want to track operating cost for services, offerings, an...

  • Question

Costs of service, offering, or CI

How should costs be captured in CSDM .... for services, for offerings, for applications, for CIs? I find one attribute "Cost" on application and server CIs.  Our partners want to see current month, last month, and YTD (actual, and actual vs budget). ...

  • Question

Resolved! Dashboard is not visible in the homscren of servicenow

Hi  Team ,  I have created the dashboards but the dashboard are not visible in the home screen of the service now , Can you guide me how to do the setting that it will visible in the home screen of the servicenow or self service view .  Thanks and Re...

  • Question
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