ServiceNow Community

Seeking Hands-On Practice Resources for Associate System Administrator Course

Hello everyone,I'm excited to begin my journey with the ServiceNow platform through my first course at ServiceNow University: Associate System Administrator. As I dive into the fundamentals, I'm looking for additional hands-on practice exercises that...

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Catalog item check IP ranges

I need to write a catalog item flow that will check for three separate IP ranges on a single variable. If the IP that is entered is outside those ranges, then I need a group approval to be created.Any ideas would be appreciated.Thank you,Monica W.

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How to update state field in Standard Change using REST API

Hi Team, We have a requirement to create/update/close a standard change using the REST API. We can create, but for updating, the state field is read only and it moves to the next state using a UI action. How to trigger UI action using the rest api(fr...

Question

Duration field data is not showing correctly in Data Visualization ?

Hi,I have an table which contains fields type = Duration. I created data visualizations related to this field inside the table and I noticed the data seems to be incorrect. Here are the attachments My data visualization only have these configurations...

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Can anyone share the relationship between servic qualification API TMF645 & Service Order API TMF641

Can anyone share the relationship between service qualification API TMF645 & Service Order API TMF641. I can trace that in scripted rest already OTB service qualification API is available but need details about the GET/POST operations via the service...

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An interactive filter that displays list of users according to the chosen group and apply to reports

Hi all, Have a requirement related to Interactive filters and reports: Requirement: Need an interactive filter which shows list of users based on the group selected and if the user has any Incident assigned, show the results in reports. Solution I t...

Question

Resolved! Password Reset URL Validation and User Verification in SLO

In the Supplier Onboarding Process, an email is sent to the supplier contact for password reset, which currently has a URL validation period of 1 hour. We need to extend this URL validation time to 3 months for password resets. Upon investigation, I ...

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How to edit/configure User Experience Analytics Dashboard

I want to edit existing user experience dashboard, but I am to see edit or configure option

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Schedule optimization in field service management

in schedule optimization task, I have created some agents and work order tasks so according to schedule assignment When I am trying to schedule the batch, I am getting configuration and network error. Could you please assist me, what configuration se...

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Unable to View Subscriptions under user

i cannot see Allocated subscriptions under User related List (sys_user) Also sys_user_has_license_list is completely missing subscriptions and roles can anyone help on this @Atul @itsm @sndev

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How to change the color of “End Conversation” buttons in Agent Chat?

Hi,I’m trying to change the color of the End Conversation buttons in the Agent Chat window. I inspected the elements in the browser and found the following CSS definition: This same color is also used for the Send icon.However, I can’t find where --b...

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yokahoma

Service Now Admin

I am beginner in ServiceNow

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Powe shell is not working and showing error

Hi Team , This PowerShell-Script is not working properly : # Import Active Directory moduleImport-Module ActiveDirectory# Get username from arguments passed by ServiceNow$UserName = $args[0] # ServiceNow passes input as argumentstry {# Get AD user ob...

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Defining a Service Portfolio that Executives Can Govern

A portfolio is only governable if it is legible to executives. Too often, ServiceNow portfolios reflect organizational charts or tool modules rather than the services customers actually consume. This misalignment creates opacity and makes governance ...

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Resource assignment creation's restriction is not working as expected in project workspace

In Project workspace, we want to restrict the resource assignment creation to current project's Project manager, Program manager and director. Which means that, the other project's manager or director should not be able to access the current project....

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