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Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad Virtually: CreatorCon Hackathon Team Formation on Tuesday, 4/21 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Certifications at Risk: Why Data Foundations Can’t Be Ignored ServiceNow has introdu... Read More RohitGeorgV Specialist Sent emails in Activity Stream A survey email is sent to the user after incident closure, but it doesn’t appear in... Read More RohitGeorgV Specialist Servicenow announcement I have configured this announcement but this is not showing in the portal. But in pdi it worked. Are we ... Read More RohitGeorgV Specialist how to enable language localization for servicenow announcements How to translate annou... Read More RohitGeorgV Specialist Announcements How to create moving banner announcements and the static ones       Read More Its_Azar Specialist Why current.update() Is Breaking Your ServiceNow Implementation (And You Don’t Realize It) Recently, I ran into a... Read More RohitGeorgV Specialist Catalog item categories I have removed 'Sketch' from Catalog items for this category and is captured in update set but while mov... Read More Its_Azar Specialist Custom SkillKit - Tool - Document intelligence Hi all Im trying to call an tool (document intelligence) from my custom skill and i... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Hands-On Workshop Hosted by VeLafontaine 30 Apr, 2026 08:30 AM PDT Event Details Online 4/30: Healthcare Payer Webinar: Reimagining Grievances & Appeals Hosted by Mary Kay Pierso 30 Apr, 2026 09:00 AM PDT Event Details Online 4/30: Healthcare Payer Webinar: Reimagining Grievances & Appeals Hosted by Mary Kay Pierso 30 Apr, 2026 09:00 AM PDT Event Details Online Office Hours Live with Frances Frei — Understanding Financial Statements — w/ Mihir Desai (APAC) Hosted by jasminecole 1 May, 2026 03:00 AM PDT Event Details Online May 1st First Friday's Session Hosted by JenniferG 1 May, 2026 08:00 AM PDT Event Details Online Office Hours Live with Frances Frei — Understanding Financial Statements Hosted by jasminecole 1 May, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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3 Ways to Automate Assignment Updates in ServiceNow Playbooks

Hi Everyone!I've been working with Playbooks for some time now, and I'd like to highlight a common issue and its resolution when users start using Playbooks. For this demonstration, I'm using a Yokohama PDI with a simple Playbook that runs whenever a...

  • Article
  • Playbook Experience

Sequential change approvals for emergency change

I want the first approval to be triggered separately, and once it is completed, two additional approvals should be triggered in parallel. However, from the Change Approval Policy, it is only possible to configure approvals in parallel for the same st...

  • Question

How to Create ServiceNow Dashboards and Reports (Zurich Version)

If you work with ServiceNow, you know raw data alone does not help anyone. You need clear reports in ServiceNow and focused dashboards so you can see what matters and act quickly. When you treat reports and dashboards as decision tools, you give your...

  • Article

Using Nexthink CMDB Connector with v Australia?

We previously used the Nexthink CMDB Connector until version Yokohama which coincided with SAM deployment.  As we were unable to recover & ServiceNow would not support, we uninstalled.  However, we are wondering if anyone is using the Nexthink CMDB C...

  • Question
  • Service Graph Connector

Declarative Actions in ServiceNow: The COMPLETE Guide

Declarative Actions (DA’s for short) have been around for quite a while now. Although trusty UI Actions are still going strong, and apply across all interfaces – including Next Experience-based ones, Declarative Actions are much more flexible, power...

  • blog
  • Best Practices
  • Now Experience UI Framework
  • Now Platform App Engine
  • Scripting and Coding
  • User Interface (UI)

Resolved! Discover Domain Controllers without Domain Admin rights.

How can I discover Domain Controllers without having Domain Admin rights?We have a GPO that adds a Security Group to the Local Admins group on each Windows server, but for DCs that's similar to having Domain Admins rights (which is a big NO in our en...

  • Question
  • Discovery
  • Service Mapping

Resolved! CAB Agenda Management Advice

Hi All ...In a previous post, I mentioned the CAB schedule we are setting up.We are setting up two CAB meetings per week (Monday & Thursday).  I have set the same start & end times for both CAB schedules.  Meeting start time:  2026-05-11 14:00:00Meet...

  • Question

Adding Risk Response types in the Risk Workspave

We are currently in the process of aligning the risk lifecycle process in the Risk Workspace to our organisation's risk strategy and policy.  In the risk response types, we have amended the existing 4 in the system from:  Accept AvoidMitigate Transfe...

  • Question
  • Integrated Risk Management (IRM)

Automated Scripted Factors

Is it possible to take yes/no variable fields or checkbox variable fields and turn them into numbers for scripted factors? If so, anyone have a sample script to try out? 

  • Question

How to Report on ITIL License Usage vs Inactive Users (30/60/90 Days)

Hello Experts, I’m looking for guidance on creating a report (or dashboard) to analyze ITIL license usage efficiency. Identify users assigned an ITIL licenseCompare this against user login activitySpecifically highlight users who:Have not logged in f...

  • Question

Resolved! Remove the section in service operations workspace

I need to remove the section(cause) in the incident form in SOW, I have done configure form layout and form builder. it's done but it is still showing in the incident form, I don 't know how it is showing even after removing completely, can you guys ...

  • Question
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