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What`s New Popular Posts More The latest in Community Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist HTML tags visible in Special Handling Notes after Australia upgrade After a recent upgrade... Read More George_1 Specialist Public pages not authorized error When attempting to access the portal registration page, an error is displayed even ... Read More Tejas Adhalrao Specialist Trigger Search Button Action on Enter Key Press in ServiceNow UI Builder Workspace Hi Community, I have c... Read More Tejas Adhalrao Specialist Display Empty Field Values as “NA” Hi Community, I have a client requirement in ServiceNow where all empty field value... Read More George_1 Specialist Sys user group read only Why is this sys_user_group record read only, tried with security_admin as well Read More George_1 Specialist Record producer in workspace How to add a record producer as form in workspace. Read More George_1 Specialist User Group While assigning a group to the user im seeing this error. Why      Read More George_1 Specialist Workspace Reference field icon How to get this reference / info” icon (ⓘ) next to a reference field in Workspace, ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: [EMEA] Hardware Asset Management Office Hours Hosted by seemasingh 12 May, 2026 05:00 AM PDT Event Details Online ServiceNow Security Academy Hosted by seemasingh 12 May, 2026 08:00 AM PDT Event Details Online Visualization and Intention Setting with Natalie Thomas Hosted by jasminecole 12 May, 2026 09:00 AM PDT Event Details Online Office Hours: Unified Security Exposure Management (USEM) - Migration and Adoption (APAC) Hosted by Sarah Wood 12 May, 2026 08:30 PM PDT Event Details Online Sydney ServiceNow Enthusiast Group - May 2026 - Australia Release! Hosted by glennguzzo 13 May, 2026 12:30 AM PDT Event Details Online ServiceNow Exchange: Field Service Management Academy Hosted by seemasingh 13 May, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

SLA duration and type field value Issue

we have the custom security table in domain A  for that related tab Task SLA for thatType and duration field values are showing for admin user but when i login as the Fullfiller or itil user the type and duration field values are not visible how can ...

  • Question

CMDB Health Dashboard Correctness Remediation

I'm working on the CMDB health dashboard correctness at present. I need help in remediating the same.I've come across majorly 3 error description, which are as follows: Orphan:1. CI relationships do not satisfy the relationship rule defined for CI ty...

  • Question

Learning Credits

Hello, I had completed my learning course for CSA on the, however  i am unable to find the learning credits. Few more Details from my Profile Your progress - 3,796/5,000 points (76%)  1. Where i can find my learning credits ?2. Above mentioned points...

  • Question

Reply Reply All position in Activity Formatter

Hi Everyone,I have a requirement to display the Reply, Reply All buttons that appear in the activity stream above the email message to prevent the user to scroll a longer email for these buttons, Can anyone suggest how can I make this change?Thanks i...

  • Question

List Applicability

I am trying to add a module in incident 'Assigned to your group', it is added and visible to Admin but when I impersonate ITIL user, it is not visible to the ITIL user, please give the solution

  • Question

ServiceNow EmployeeWorks: Introducing Employee Slate

Employees don't need more answers. They need things to get done.   Most employee experiences still get in the way: siloed tools that don't talk to each other, disjointed integrations that break workflows, and portals built for browsing instead of act...

  • blog

FLEXERA Integration

We need to disable the Flexera Integration and uses SAM OOTB functionality .To start with this we are analyzing all the customizations of Flexera in our instance .We have found the Business Application of FLexera in the cmdb_ci_business_app.Does chan...

  • Question

Building ServiceNow apps via Claude Code and the ServiceNow SDK

Vibe Coding with Claude Code + ServiceNow SDK   This is a series of short episodes (around three minutes each) that walk you through building native ServiceNow apps from your terminal using Claude Code and the ServiceNow SDK. Each episode covers one ...

  • blog

Meta keyword is not showing any result

Hello All,We have ''mind'' meta on catalog item .when i search with this key word on portal .it is not showing any result. this is happening with the only this keyword. It is working fine in dev and test. issue is in only prod. any suggestions?

  • Question

Combine Data Sources

I have 5 data sources displayed as a Vertical Bar displaying Counts for each. Is there a way I can combine Incidents and Tasks to be added together and show as one metric? For example it would show 1 bar as "BAU" with 30 displayed. Is that possible?

  • Question

Now Assist AI Agents Version Mismatch Between Dev and Test

Hi Community,Looking for guidance/best practices around Store app version mismatches across ServiceNow environments.We have a scenario where a Now Assist-related Store application is on different versions between dev and test environments. The higher...

  • Question

SLA vs OLA vs UC… What do these actually mean (in real life)?

Over the years, I’ve worked with a lot of different organizations, and almost every time this topic comes up, I see the same reaction. Most customers are familiar with SLAs… kind of.They usually think of it as “that timer on my ticket.” But when you ...

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  • Change Management
  • Incident Management
  • Problem Management
  • Request Management
  • Service Catalog
  • Service Desk
  • Service Level Management

Resolved! Create provider notification in ServiceNow when mentioned on Ticket

Hi all, I am currently trying to work on creating a Provider Notification which should notify the person mentioned in the ticket by telling them in the Notification bit in ServiceNow. I've tried finding a solution on the community but a lot don't see...

  • Question
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