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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Resolved! Assistance with sn-record-picker default-query

Hi, Having an issue with the default-query in an sn-record-picker. It seems to properly accept the Active state and the Caller, but it will not filter by the Assignment Group.   default-query="active=true^assignment_group=c25fbdd8478855d07b1dc4e2846d...

  • Question
  • Service Portal Development

Generate Alert in ITOM

We are using Agent ACC-M on Servers and are trying to generate an alert based off of two metrics being hit. So for example we only want an Alert generated to our Server guys when Disk Space hits 85% AND Disk Available is Less than 250GB if it is met ...

  • Question

Offline Mode - Exposing a Catalog Item

Hi, we are in the process of building a POC for Offline Mode on Now Mobile. I would like to expose a Catalog Item to the Offline cache and have installed the Offline Support plugin, set the Now Mobile app to be available Offline together with the var...

  • Question

SharePoint Spoke File Size Limit

Hello all,we are integrating SharePoint in ServiceNow by building a Flow that contains Flow Actions from the OOTB SharePoint Spoke.The questions are:What is the allowed file size for the Flow Action "Copy Attachment To Folder"?The official ServiceNow...

  • Question
  • Flow Designer

403: You do not have permissions to access this page

Hello Everyone,I am trying to access AI Agents Studio → Overview page, but I am encountering the following error:“403: You do not have permissions to access this page.”I have already installed the following plugins:Now Assist for AI AgentNow Assist f...

  • Question

Resolved! How to Configuration DPR (digital product release)

Hi All,Could you please provide detailed steps for Digital Product Release (DPR) configuration?Additionally, I would like to know:What activities or prerequisites need to be completed before installation?How can we estimate the timeline for DPR confi...

  • Question

Auto close changes records

Hi Team,Here is my use case:“Auto-close any change record that has been in the Implement state for more than 24 hours after its planned end date and time has passed. The change should be closed with the close code Unsuccessful and the close code reas...

  • Question
  • Change Management

PII Data Archival and Deletion

Dear ServiceNow Community Members,I would like to do the data anonymization, archival, and deletion of PII data in ServiceNow (CSM), ITSM and scoped applications in my ServiceNow Instance. I don't have Data Privacy,ServiceNow Vault applications.I wan...

  • Question

How to extract the fields on UI Builder SOW

Hi All, How to extract the fields on UI Builder Service operation Workspace (SOW) to excel sheet Like how we export records as in normal tables to excel sheet please help me  Thank you All.

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