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Custom workspace - Change default list

When I create a page in custom workspace with list template, it shows with default list. How do I populate my own list? For which I have created sys_ux_list , category and configuration for it.

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Same columns added in two related lists due to same related lists backend name due to m2m table

I have created a m2m table for change request to and from change request and configured list layout of change request to bring these two related lists in change request. so that user can add it and it's working fine on relating the change requests in...

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Error: Some of the changes you made to the widget are lost. Please wait ...

I kept getting the error when editing dashboards on platform analytics. Alert level: info.Some of the changes you made to the widget are lost. Please wait until all changes are reflected in the UI before switching to another widget. Any idea what it ...

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CIS-HR help to understand the answer

Question: If an HR Service will only be used internally by HR professionals, what is the minimum configuration needed?I have been seeing two different answers to the question, but I didn't find the properly explanation to understand what is correct. ...

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Now assist Skill Configuration

How to change the template for a oob now assist skill

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Default Dashboard in Service Operations Workspace

Hello community!Our Service Desk Manager built himself a custom dashboard in Service Operations Workspace (SOW) and would love to land on it by default when clicking the "Dashboard" button in the left ribbon. Right now, every time he logs back in and...

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Resolved! How to Track Jira Issues and GitHub Commit History in Digital Product Release Workspace

We have configured the product for DPR usage and connected Jira and GitHub.What needs to be done to ensure that the commit history linked to issues in Jira is also tracked in DPR?Seeing that a Commits tab exists, it seems that the related information...

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How to notify customers on agents work orders?

Hi Community,I wanted to notify customers on tracking work orders. And there are in-built notifications on category field service. So, how to trigger those or how can I configure customer notifications on tracking process of work orders?Can anyone he...

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Tokyo

Move PTask created in the Problem Ticket to Work in Progress state

I want to move all the PTask created in the Problem Ticket to Work in Progress state once the Problem Ticket was approved by the Problem Approver - Fix in progress state.

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opportunity marketplace module not found in employee center in PDI

I've installed Opportunity Marketplace Store (sn_opp_market) plugin and the dependent plugins on my PDI. But i cannot see this application in the employee center. if i search "opportunity" , i can see a list of opportunities but when i click into ...

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clicking on new button in related list gives an alert : failed to execute action

In the service operations workspace, in related list - child incidents, related records tab, there is a new button.We have to customize the button in such a way that it opens a modal pop up with 3 options in the dropdown. Based on the user selection...

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Correctness Scorecard Not Visible on CMDB Workspace

Hello Team,I am unable to see the Correctness Scorecard. The staleness evaluation status is showing as “Max Failure,” even after increasing the maximum threshold. By default, it was set to 50,000, and I increased it to 70,000 for testing purposes. Ho...

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Project WorkSpace redirection.

If a user (non admin) attempts to open a project, resource assignment, or resource plan in the backend view they need to auto take to the project workspace. How do i achieve it? client script or Display BR?

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(Article7_TM) Different methods to populate receipents Dynamically in the Email Notification

Methods for Dynamic Recipients Population:Event-Based (Most Common):Create a Business Rule to fire an event (gs.eventQueue).Pass the target user/group sys_id in the parm1 parameter.In the Notification, check the box Event parm1 contains recipient."Us...

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Actual start and Actual End Dates are not updating after change Task closed

Hello, Actual start and Actual End Dates are not updating after change Task closed. This is working fine for Normal, Standard, Emergency. Now we have created a new change type as well, for that this functionality is not working. I found below busin...

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