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What`s New Popular Posts More The latest in Community Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Localization tasks are not getting created After upgrade, after requesting for translation, I'm seeing the RITM getting create... Read More George_1 Specialist Portal attachment option How to revert to the old “Add attachment (paperclip)” option instead of the new dra... Read More George_1 Specialist Catalog item in Service Portal Why is the drop down list and attachment text 'Drag and Drop...' is faded. Is this ... Read More Tejas Adhalrao Specialist Unable to Access ServiceNow Certifications After Losing Outlook Email Access Hi, I previously compl... Read More Juhi Poddar Specialist ✨ Now Assist Context Menu: A Productivity Tool Within ServiceNow 💭 "How do I add AI ca... Read More George_1 Specialist category item count badge in Service Portal How to change the background color of category item count badge in Service Portal. Read More Its_Azar Specialist Why Staying Close to OOB in ServiceNow Makes Things Easier If you spend enough ti... Read More George_1 Specialist HTML tags visible in Special Handling Notes after Australia upgrade After a recent upgrade... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online The ServiceNow User Group is coming to Atlantic Canada — and we need you! Hosted by Brandie 26 May–28 May, 2026 04:30 AM PDT Event Details Online ServiceNow Meetup #10 in Wrocław! - 26.05 Hosted by mgorzkowski 26 May, 2026 07:00 AM PDT Event Details Online ServiceNow Exchange: Champion Your Upgrade to the Australia release Hosted by ServiceNow 26 May, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: AI Academy Hosted by seemasingh 26 May, 2026 08:30 AM PDT Event Details Online ServiceNow Exchange: Employee Experience Office Hours Hosted by HariomS35974003 26 May, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Platform Academy- Accessibility and AI in the Australia Release Hosted by HariomS35974003 26 May, 2026 10:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Need to creation Escalation URL to display in the Notification

Hi community, I want to create a notification where user can escalate the if the service wasn't good. I want to give it as Click Here Link so that when user click on that, it should route the user to the Customer Portal's Escalate Popup Window of the...

  • Question

Resolved! LIst Action Client Script - g_list

QuestionI created a Declarative Action for Lists implemented as a Client Script. Inside the script, I'm running into some issue with g_list. I think it's supported there, but maybe I'm doing something wrong. If I try to access g_list.getQuery(), it w...

  • Question

CSDM Relationship Contradictions

Hello, wanting to know what type of relationship we should be using for Business App to App Service and App Service to App Service.  In previous editions of CSDM it was Business App Consumes::Consumed by App Service and App Service Sends data to::Rec...

  • Question

Retrieve subflow input values through script

Hi, I am trying to create a script that will return the input values from a subflow that has completed.  I don't have a reason for this, I just am playing around and wanted to see if it could be done. If anyone has any ideas, any help would be apprec...

  • Question

Change in the relationship label

After the Australia upgrade the label in the relationship tab in the CI changed from [Distributed by] to [Distributed by::Distributes (parent)] we want the old way, is there a property we can use to revert it?

  • Question
  • Orchestration (ITOM)

Unexpected redirect to $m.do#/home

We have recently started experiencing intermittent redirect to $m.do#/home.  Our Tier 1 users alternate between HR Agent Workspace to handle chat interactions and native/legacy/classic HR Case to manage most cases.Users are randomly being redirected ...

  • Question

A beginners guide to knowledge gaps

Hi all.I say a beginners guide, I joined this team to manage problem, however I seem to have had knowledge thrust upon me with no guidance, so I'm learning as I go. I've been tasked with trying to address knowledge gaps in the public knowledge base, ...

  • Question
  • knowledge
  • knowledge gaps

Users not able to book in Walk Up Portal

We have recently enabled walkup portalWhile I ams able to book appointments, we are finding standard users are not able to and not finding a reason why I had a user test and they get the following error It doesn't seem to matter what date or time the...

  • Question

interaction tab can't be closed after chat is closed from employee side

After auto close, when I try to close the tab by clicking the cross icon, it freezes and doesn’t close. Even after the interaction is auto closed, I still need to refresh the page and save it manually before I can close the tab. Has anyone faced this...

  • Question

Knowledge Workflow

Hi All, After Australia upgrade, we are seeing weird workflows in KB Article. Can anyone tell me how to resolve it. Attached is the screenshot. Thanks,Rooma 

  • Question
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