ServiceNow Community

Unable to find workspace UI action "Restart Phase" in Digital Product Release workspace.

Hi Channel,please guide me where is "Restart phase" action on DPR workspace can be found. This action changes the pending phase task status to closed complete , i want to figure out where this logic is written so that i can update it to be closed can...

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integrate servicenow with microsoft form

I have a scenario. Whenever someone submit a Microsoft form, a case should be created in ServiceNow. Can anyone please guide me on how to do this? What procedure should I follow? We don't have integration hub subscription.

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inbound email is not working

Newly created instance, inbound email is not working on that instance

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Use Update set to deploy content library (News, Banner, etc)

Hi all How can I capture content definitions (News, banners, Rich text, etc.) into an Update Set to move them between different instances? It's possibile? Regards

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Computed risk rating is not getting populated for Vendor

Hi All,I am working on VRM and Computed risk rating is not getting populated for one of our Vendor because I can seeAssessment's - Planned end date was 5th Dec 2025 but Actual end date is 8th Jan 2026. (Pictures are attached for reference.)What shou...

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General Discussion Como fatar a Latam Brasil

Sim, muitos passageiros procuram o Latam Brasil telefone 0800 para atendimento gratuito. Alternativamente, você pode usar + 55 || 115 || 282 || 2609 para falar com a central da Latam. O atendimento cobre serviços nacionais e internacionais com qual...

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How to Hide Declarative Action in Record List Component Based on Parent Record Field Value?

Hello Community,I'm trying to conditionally hide a Declarative Action ("New") in a Record List Component within a workspace based on the parent record's field value.Setup:Parent Table: x_parent_table (appears in workspace)Child Table: x_child_table (...

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Display Multi Select Options and capture selected values in Ticket description

Hi Team,I have a requirement in a Record Producer and need guidance on the best approach. RequirementIn a Record Producer form, I need to display:A label like: “Please select roles”Under this label, I need to display 30 role optionsThe user should be...

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How to edit Compose section in SOW

Hello,Does anyone know how to edit compose section, i want to add a field below worknote and comments, but not able to add

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Need to enable the native ServiceNow “Document Designer” plugin

Hi Team, I installed service now document generator.Need to activate that document generator plugs in.

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HR Service Delivery (HRSD): A Smarter Way to Support Employees

In today’s digital workplace, employees expect HR services to be fast, transparent, and easy to access. Traditional HR models that rely on emails, spreadsheets, and manual coordination often lead to delays and frustration. This is where Human Resourc...

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Hide Group name from Resource tab from Project Workspace

Hello Community, Want to hide group name from the Resource list which is shown in this image. User and group with pps_resouce role are allowed to show in this list in Project workspace but my requirement is to show only individual resource rather tha...

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Cross scope privilege Error Message

In ServiceNow, when I'm saving a Task by clicking Save and Closed: I'm getting the below error message:Execute operation on script include 'GlideEntitlementAPI' from scope 'Markets Request' was denied. The application 'Markets Request' must declare a...

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Certificate Management Issue

Hello, I've setup a discovery schedule to pull certificates from our Microsoft CA and it is discovering and importing certs into ServiceNow. However, I'm seeing an issue where the valid from and valid to dates are completely incorrect. Has anyone els...

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Offline Mode - Exposing a Catalog Item

Hi, we are in the process of building a POC for Offline Mode on Now Mobile. I would like to expose a Catalog Item to the Offline cache and have installed the Offline Support plugin, set the Now Mobile app to be available Offline together with the var...

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