Oct 2026 First Fridays Recorded Session: ServiceNow Updates

[JenniferG]

Main Topic: Updates from ServiceNow- What is Otto? Zurich> Brazil Family Release Highlights and New Patching Policy

Deck attached here and Recording link here: First Friday's October 2026- SN Updates

Breakout Rooms

#1 -Platform Owner/Manager Meet-Up

#2 - Digital Healthcare Forum

Deck + QnA's  attached here and Recording link here: 

Future First Friday's Sessions

• Nov: Enterprise Architecture- Beyond CMDB (Customer Story)
• Coming Soon : AICT- What, When and Where (ServiceNow)
• Coming Soon: Process Mining – Hands on? (early 2027 ServiceNow)
• Coming Soon: CSDM in Healthcare updates (ServiceNow)

New Zoom Registration Link here!  Friday Sessions

Registration is now open! Thursday Sessions

Please note you will receive an email from Jennifer Glithero @ zoom once registered. This may go to your spam folder. The email will contain buttons to add the invites to your calendar(s). Please use this for the invites. Please do not share your invite, as each individual receives a unique Zoom link to join the sessions. Share the Zoom registration link instead.