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Registration for now[dev]26 is officially open, and we want you in the room. Register now and save $200!
Registration for now[dev]26 is open! Whether you've been on the platform for years or you're shipping your first app, now[dev] is a two-day event for the people who write the code and make the build calls. Join us Nov. 4-5 in San Jose - learn more by clicking below! Learn more What`s New Popular Posts More The latest in Community Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by jordancbaron Save the date: now[dev] is coming to San Jose! Save the date: now[dev] is coming to San Jose Mark your calendars: November 4–5, 20... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist Questions Regarding Import Set Transform Map Execution and Easy Import Validation Hi Community, I have t... Read More Tejas Adhalrao Specialist Transform Map execution Question 1:If data comes from an API and is inserted/updated in a staging (Import Set) table, when will ... Read More George_1 Specialist Agent Availability Timeout and Message Read Receipts Agent Availability Timeout Is it possible to increase ... Read More Prasanna_Patil Specialist Beyond the dumps:Building true servicenow expertise for project success While passing certific... Read More Prasanna_Patil Specialist Efforts required along with the task details for Integration Hello All, We are buil... Read More George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More George_1 Specialist Virtual Agent Routing to Different Queues Based on Portal To route Virtual Agent... Read More Prasanna_Patil Specialist Content migration approach Hi All, We want to migrate contents from client intranet to newly built servicenow ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online How ServiceNow's CMMS, powered by Field Service Management... Hosted by JenniferG 9 Sep, 2026 01:00 PM PDT Event Details Online WORLD FORUM is coming to New York September 10th!! Register today! Hosted by tracyo_brien 10 Sep, 2026 05:00 AM PDT Event Details In person ServiceNow World Forum - New York City Hosted by HollyHorton 10 Sep, 2026 05:00 AM PDT Event Details In person Build Agent Workshop - Atlanta Hosted by Carrie Lea 10 Sep, 2026 06:00 AM PDT Event Details Online Federal Tech Talk: Clarity, Control, Compliance. Meeting Federal Mandates with ServiceNow and Armis Hosted by Mayleen Fitzcha 10 Sep, 2026 10:00 AM PDT Event Details In person Customer Success Reception -- Free Registration Open to All Hosted by RoxanneZ 10 Sep, 2026 02:00 PM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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SOW edit the create drop down on a record

Hello,When in Service Operations Workspace on an incident there is a drop-down on the right hand side that lets us create an associated record to the current incident. I am trying to add an additional option to this list because we have a custom inci...

  • Question

Report on Agents who ONLY got 10s in surveys for the week

I'm running a pivot table report to show actual results across the top and agent names down the left. I want to filter this report to only show the agents who ONLY got 10s. If I filter to 10 then I get the agents who got SOME 10s if that makes sense....

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Register for the upcoming Portland SNUG Live Event 2026

Calling all Portland community members! SNUG meetings are a great way to meet and collaborate with other ServiceNow customers, learn and interact with experts from ServiceNow, and connect with our partners and community. Whether you are new to Servic...

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How should S/MIME email encryption be implemented in ServiceNow

Hi everyone,we have a requirement to send certain emails from ServiceNow in encrypted form. We are currently looking into S/MIME, but I am struggling to understand the complete implementation approach and which components need to be provided by Servi...

  • Question

Mapping from data source

Hi,I want to know which data source is updating which fields on computer record.ex; which data source is updating 'Department' field on computer ci record. I am referring "cmdb_datasource_last_update" table to collect this data. I want know confirm i...

  • Question

[Zurich] Config-driven master flow for 100+ catalog items

 [Zurich] Consolidating 100+ per-item catalog flows into one config-driven master flow — how do you handle the variation?Hi all,On Zurich, Flow Designer only. Looking for guidance from anyone who has done this in a real environment.**Current state**~...

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ATF - Problem in reading a scoped table

Hello all - I am trying to read the table sn_hr_le_activity which is in Human Resources: Lifecycle Events (LE), and getting this error:Evaluator.evaluateString() problem: java.lang.SecurityException: onerror undefined, maybe missing global qualifier:...

  • Question

Exporting Custom Configuration

I have a custom helpdesk case table in our instance that extends the OOTB case table (sn_customerservice_case). I have a need to export the relevant configuration files (Column's BR, Choice values, Scripts, Form Design, UI Policy etc) associated with...

  • Question

Knowledge article opening in Different view and tab in service portal

Hi,When I search a knowledge article in portal, it is taking me to a new window and with different view, which shouldn't happen. Below is the image1.  2.But I when I click on the same article from the search results. It is working fine.1. 2. Could yo...

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