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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

How to change the Form - view based on field value

I have a Custom table, In that table ticket type(Choice field) have 2 values.If i select one value it should change the view to another view, if i select 2 value it should change the view accordingly.Can you please help me to configure it.

  • Question

Resolved! Certificaion expired after completing CSM Delta Exam

Good morning everyone, this morning I completed the Delta exams for the CSA and CSM certifications in order.For the first, everything went well. For the second, however, after submitting everything, I found that the certification and the related cert...

  • Question

How to perform restricted domain Web Search

I am trying to use web search tool in skill, but i want to access only specific sites like Servicenow community and some other. I tried using using a Skill like web search and populating sites and domain field in it, but it didn't worked out. Any pos...

  • Question

Not able to edit SOW form for Knowledge Article

GETTING ERROR AS The 'Knowledge' section is in the sn-component-workspace-knowledge application and cannot be edited. The installed application 'sn-component-workspace-knowledge' is private.   expected result: Add/Remove fields on SOW view for Knowle...

  • Question
  • Service Operations Workspace

Error Message Expand/Collapsed

Hi Team,I want to understand the feasibility to expand/collapse the error message created by g_form.addErrorMessage() method on configurable workspace. 1. I want to disable the "X" mark (dismiss alert) icon for users, such that the error message will...

  • Question

Add User in CC of an email

Hello,I have a requirement in my current project where I need to create an email script in ServiceNow. In the User table, I have three custom fields: L1 Approval, L2 Approval, and HR Employee. I need to include the users from these fields in the CC s...

  • Question

Reference Qualifier - Location of Resource

Hi friends I reckon this is really simple, however I'm having a bit a New Year brain blocker.  I'm creating a catalog item for a pool car booking request. Luckily, we currently only have four pool cars in our organisation spread across three location...

  • Question

AI agent analysis when incident is updated

The requirement using AI Agent Workflow is , when a incident is updated by caller while incident is in resolved or on hold state then, the ai agent should automatically detect the updated value or field and then determine whether the incident fields ...

  • Question

Investment Funding - Top level Investment

Hi,  I have created a Top-level investment and added funds for the fiscal year 27. Have NOT allocated the funds to any entities but still the Total Allocated and Total Available are not matching.   

  • Question

Resolved! User criteria, Record deletion

I have been faced with an issue like, In the user criteria under Not available for I have deleted one record and tried to migrate the changes. The changes are captured in the update set, but after migration the changes are not visible in the new inst...

  • Question

Performance Analytics target color schema - adaption not visible

Hello  I try to use a adapted color schema on a target  (widget = "indicator scoreboard").After the first assignment of the color schema to the target, it's working fine.  But any later adjustment to the color schema (color or percentage) is not visi...

  • Question

Can we redirect approvals?

Dear flow experts, How can we re-direct the approvals from one approver to another? Best Regards,Ashwini Pingle

  • Question
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