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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Is there a "data lookup repository" to use as reference data?

I am aware of the Choice Data type and that the choice data use the sys_choice form. However, a recent directive from our Solutions Architects have prevented us from using the Choice Data Type for anything that isn't considered as a "core" field. We ...

  • Question

How I can do JSON file import and YAML import in ServiceNow

Hi All, I am  working on catalog where  I need to give user access to attach the attachment where the attachment can be JSON and YAML. How to parse these 2 file and upload the data in the target table

  • Question

How to show RITM number in the response body ?

Hi All, My requirement is 3rd party wants to create RITM in ServiceNow. I have provided them OOB endpoint: https://marriottdev.service-now.com/api/sn_sc/servicecatalog/items/{sys_id}/order_now and JSON as :{'sysparm_id' : '4f9131449f901200d54dd4b4232...

  • Question

UI Actions

Hi All,I am stuck in a requirementI implemented Policy [sn_compliance_policy] table in a custom workspace, need to remove 360 view button from, also checked UI Actions, but this button is not present there.Thanks in Advance!

  • Question

CSM- Create Dashboard for EM Interactions

Hi, Help me create these reports for a Dashboard.Incoming Chats (Single score)Drill-down View Columns:Interaction Opened ForOffer CountCreated dateNumber of Cases created from Engagement Messenger (Single score)Number of active chats per Agent (List ...

  • Question

FSM Agents using Workspaces

In FSM, if Agents cannot have access to mobile devices for various reasons, which Workspace should they be using to update completion of their tasks please? OR should they be only using UI16(Next Experience)?

  • Question

Resolved! Add Filter to Associate Record Modal in Service Operations Workspace

We have recently began utilizing Service Operations Workspace and one of our pain points is the slowness that occurs when using the Associate Record action. When selecting the Associate Record action, a modal is shown that allows you to search for re...

  • Question

How to customise the Catalog item page on Now Mobile app

Hello, I'm looking for some pointers on the Now Mobile app. I'm fairly new to Mobile App Builder but have managed to configure it well enough to a certain point.  Question...How to edit the cart on the catalog item page? After clicking 'Add to Cart' ...

  • Question
  • Mobile
  • Mobile app configuration
  • Mobile Studio
  • Now Mobile

Hacktoberfest 2025: Building with ServiceNow, Giving with Hack4Good

  It’s here! The air is crisp, and our keyboards are ready. Hacktoberfest is back, and this year is special.    CALLING THE ENTIRE SERVICENOW BUILDER COMMUNITY!    This marks the 9th year that the ServiceNow community has participated in DigitalOcea...

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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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