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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Save the Date | Las Vegas SNUG | March 16 Hosted by tarasringar 16 Mar, 2026 10:00 AM PDT Event Details Online Tribal Nations - Webinar Series: Reducing Waste- Hardware and Software Management Hosted by Mayleen Fitzcha 16 Mar, 2026 11:30 AM PDT Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Online Unlock Value with AI Driven CMDB Data Foundations Hosted by Amanda Martinez 17 Mar, 2026 05:30 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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Notification section is only displayed if the approval is related to a RITM

I have a notification running on sysapproval_approver table. I want to display a section in the email onöy when the approval is related to a RITM. Fields I want to show in the notification:Item (cat_item on RITM)Requested For (requested_for on RITM)a...

  • Question

Initials words will not reflecting in profile column at EC portal

Hi Team, If user does not upload proflie photo in servicenow - Then automacally initails will reflect backend and portal as well. But in EC portal its not reflecting. How can we acheive this for portal side - Backend looks good. Attached screenshot f...

  • Question

"unknown tag 28 encountered"

I found the following REST-related error in the article below! https://www.servicenow.com/community/sysadmin-forum/where-are-errors-logged-if-the-rest-api-returns-an-error/m-p/3508378#M22561 I found a REST-related error in the following article!The e...

  • Question

Resolved! Urgent Exam Preps -CAD

Which one of the following is NOT a GlideUser API (g_user) method ? getFullName(),hasRoleExactly(),hasRole(),UserName(),HasMultipleRoleswhat will be the answer if select only 1 or select 2

  • Question

Now Assist Skill Kit – Tool and Deployment Options

Now Assist Skill Kit (NASK) grants you the ability to create and deploy custom-built generative AI functionality into your workflows. To assist you in this process, NASK provides a range of tools and out-of-the-box (OOTB) deployment methods to exped...

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  • FAQs
  • Getting Started

Tracking Service Level Objectives (SLOs)

Is anyone out there using ServiceNow to track SLOs (Service Level Objectives) such as application availability or hours of operation for different business areas?  If so, do you use CMDB or SLM module?  Thanks.

  • Question

HI HOP for PDI

I saw this article about being able to use hi-hop to hop into any PDI?  Is this accurate, or just some old information never cleaned up? Anyone tried this?  https://developer.servicenow.com/dev.do#!/learn/courses/zurich/app_store_learnv2_trainingproc...

  • Question

Requirement for Cumulative (Running Total) Line Graph on Monetary Benefits

Hi Team, We have a requirement to create a cumulative (running total) report for benefits using the Monetary Benefit Breakdown table.Details of the requirement are as follows:Table: Monetary Benefit BreakdownCondition: Portfolio = Transformation Offi...

  • Question
  • Performance Analytics
  • Reporting

New Cost Plan

I have a requirement in ServiceNow PPM/SPM Financial Management, and I would appreciate some guidance on the configuration.Currently, in Demand and Project, we have the standard cost types:capital_outlay (CapEx)operational_outlay (OpEx)other_cost (Ne...

  • Question

privacy Smart assessments

Hi All,1.we have legacy assessment and by using smart assessment migration tool we are converted smart assessment and when i am  trying to take the assessment i am not able to find the assessment that is assigned to me and later when i checked in the...

  • Question

Limitations in using BIA and DR plans in Zurich Instance

Hello everyone,We have recently upgraded to the Zurich instance we see there are some limitations in accessing the BIA and DR plans during creation and viewing. Is there customization or OOB we need to install or any changes that have been made. Can ...

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  • Business Continuity Management (BCM)
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