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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by jordancbaron Stirring Things Up: September's Community Cafe Welcome to the September Community Cafe! We may be a little late pouring this month... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More RohitGeorgV Specialist String to Price field mapping From external system to transform table I'm receiving the amount as- 100 EUR which ... Read More Ramya V Specialist Adding More Details to Record Cards in the Mobile App Adding More Details to Record Cards in the Mobile AppS... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online QLD ServiceNow Enthusiasts - October 2025 Hosted by HenryDo 7 Oct, 2025 12:30 AM PDT Event Details Online Live on ServiceNow: [EMEA] Software Asset Management Office Hours Hosted by Lolita Honkpo 7 Oct, 2025 01:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for ITOM AIOps Hosted by Lolita Honkpo 7 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: What's New in the Zurich release for ITOM AIOps Hosted by Lolita Honkpo 7 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 7 Oct, 2025 08:00 AM PDT Event Details Online October Speed Networking! (EMEA-friendly time) Hosted by Anisa Chaudry 7 Oct, 2025 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

SPM - Triage Board

Triage board, adding sctasks to Backlog, sctask/story was added to an incorrect Backlog. -went to an agile board, triage-select multiple sctasks (around 60), added them to Backlog-all stories ended up in a Backlog in another agile board The agile boa...

  • Question

Issue:STRY040104 - Create Demand Assessment Metrics

I’m trying to complete the task STRY040104 - Create Demand Assessment Metrics in the Strategic Portfolio Management (SPM) On Demand module, but I’m stuck. I would greatly appreciate your assistance. Problem: The metrics I added under the impersonated...

  • Question

Getting all variables from an SCTASK

I have a client script that runs onLoad. The script determines if the task meets certain conditions, then sets the variables to "read only == false" so that HR can make modifications at the start of an employee onboarding. I have manually created an ...

  • Question

Relate the Task table to the sys user has role table

I'm trying to report on the ITIL users who do not have any tasks assigned to them. Trying to use the related list condition of "None"How do I relate Tasks->Assigned to to the sys_user_has_role? 

  • Question

Change Header Background color in Zurich

Hello All,We recently upgraded one of our instance from Xanadu to zurich. We want to change the header background color. Please advise how this can be done.What was done:created record in sys_ux_style and added new colorcreated ux theme record and ad...

  • Question

Issue:STRY040104 - Create Demand Assessment Metrics

I’m trying to complete the task STRY040104 - Create Demand Assessment Metrics in the Strategic Portfolio Management (SPM) On Demand module, but I’m stuck.I would greatly appreciate your assistance. Problem: The metrics I added under the impersonated ...

  • Question
  • Now Learning
  • Strategic Portfolio Management

Unable to delete record on a custom table

I have a custom table in a custom application scope,   When right-clicking on the grey bar and hitting delete on a record, nothing happens.  I have checked the following:Reviewed ACL's and confirmed there is an allow ACL for delete action for that ta...

  • Question

How can I add ticket number to now assist chat history

Hi:We have Now Assist for ITSM. When I go to 'All chats' from Now Assist Panel, I am able to click on the clock icon to see history of now assist, but it does not display the ticket #. Is there a way to include that INC # in the chat history? Thank y...

  • Question

Help Needed: Locating Table of App Updates from Plugins

Hello Everyone,Question (1)I'm looking for help identifying a table or list that shows all App Updates available for upgrade from plugins.I’ve already checked tables like sys_app , sys_store_app, sys_plugins  but haven’t found the specific informatio...

  • Question

Why are Discovery jobs not completing?

They seem to still be processing the HorizontalDiscoveryProbe - Pattern Launcher: MSSql DB On WindowsI noticed in the payload, there is a "credAffinity" which is pointing to 1 MID Server, but not the MID Server used for this discovery.    Should I de...

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