ServiceNow Community

Resolved! How Can i Limit a user with Admin role to read a table extend task table ?

Hello. I created an extended table from the task table for a specific function in my company.I created a specific role and ACLs for the table without admin override to ensure that only those who have this role can read, write, modify, and delete reco...

Question

Aviso para quem já tem certificações ServiceNow (ITSM, ITOM, ITAM, SecOps)

Pessoal, só deixo isto aqui porque muita gente ainda não reparou na mudança e pode sair prejudicada mais à frente. A ServiceNow decidiu tornar o exame CIS – Data Foundations (CMDB & CSDM) obrigatório antes de poder fazer qualquer uma destas certifica...

Question
certification

Service Portal Error: There is a JavaScript error in your browser console

We just moved our servicenow instance to fedramp. We are now getting the same error on an portal page: There is a JavaScript error in your browser console. I've looked at the code and I think this is the error that's cause it to show up: <meta name="...

Question

Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge

Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heavy lifting of building a fully featured Service...

blog

How can I add activities when booking time in the SPM Time Sheet Portal?

Hi Team, How can I add activities when booking time in the SPM Time Sheet Portal? BR

Question

Lookup Select Box variable value not showing on RITM/TASK (Classic UI & SOW)

Hi everyone,I’m having an issue with a Lookup Select Box variable on one of my catalog items.I have a Category variable and a dependent Subcategory variable that is a Lookup Select Box. The Subcategory is using a reference qualifier to dynamically qu...

Question

Product still appears in on Software Asset Workspace, even though License Under Management is false!

Hi All,We have License under management set to False for one of the products for Adobe System but still after running the reconciliation we see that product on the dashboard in Software Asset Workspace.And we don't want that product to be shown on th...

Question

Resolved! Is there any functionality in flow to run custom script as Run script activity in workflow ?

Hi All, Is there any functionality in flow to run custom script as Run script activity in workflow ? When condition matches I want to trigger a script in flow designer. Thank You

Question

How to Create a Button in RITM Worknotes for a Specific Catalog Item with Conditional Visibility?

Hello All,I have a requirement where I need to add a custom button in the Worknotes section of an RITM (Requested Item) for a specific catalog item. The conditions are:The button should only be visible after the associated task is completed.When clic...

Question

Smart Lead Routing Assistant: Built with ServiceNow Build Agent || #BuildWithBuildAgent Challenge

As part of the #BuildWithBuildAgent challenge, I recently created an application called Smart Lead Routing Assistant, a fully functional, AI-augmented lead management solution built entirely using ServiceNow’s Build Agent. Sales teams across industri...

blog

How to hide the default standard template in knowledge table

I need to create the duplicate Custom Template same as standard and i need to hide the default standard Template.

Question

Dash bord with my cascading filter

Hi Experts I have requirement on the dashboard Creation. I want the field on my dashboard select the table (Incident, problem, change request, Request item) when I select the any option on my table field I want select the respective states of that ...

Question

SNPI Story 3 - Configure Groups for HHD Users

Hi, I am stuck in this. I have created Role x_snpi_hhd.admin for the HHD Admin Group as per instructions but this step is not validating. Could anyone who has been through this advise please.

Question

Asset

Can i create flow in flow designer with more than 70 conditions. usually our request consists of 15+ sub tasks which has multiple if/else conditions based on selection of user.

Question

Hello All, has anybody configured Dashboard in SOW?

In Service Operations Workspace, when you click on Home Icon and select any Dashboard to open any report/record, it will let u do so while staying in workspace. However, when I am using the Dashboards Icon to do the same, it is opening the record out...

Question