Copy change button not working as expeced in change request form
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an hour ago
Hi,
We are currently on the Zurich version.
While working with the Change Request form, I noticed an issue with the Copy Change functionality.
For example, if I have an existing Open Emergency Change and use the Copy Change option from the context menu to create a new change record, all the fields are correctly copied from the existing record to the new record.
However, after saving the new record, all the copied values remain the same except for the Type field. Since the original record is an Emergency Change, I expect the copied record to retain Emergency as its Type.
Instead, after saving, the Type is automatically changed from Emergency to Normal. Attached screenshot
Please suggest on this
thanks in advance😊
