Calling all Platform Owners...and especially those with an efficient Demand intake-to-project approval process...
We're going through an overhaul of our entire Demand intake process to have a defined, single-source intake, where all required stakeholders who currently have some involvement (awareness, approvals, tasks, assessments, etc.) are embedded at the right time, with the right prerequisite data points, to drive action and efficient decisions. The challenge now is to propose realistic SLAs throughout the entire Demand lifecycle to enforce the process with teams.
Any POs have experience on establishing Demand SLAs for their organization?
