Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
982172members
2957911posts
Want to win a trip to K26? Lift Off to Knowledge has Launched! Learn more
What`s New Popular Posts More The latest in Community Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Office Hours with Frances Frei -- How to Give (and Receive) Feedback (APAC) Hosted by jasminecole 20 Feb, 2026 03:00 AM PST Event Details Online Office Hours with Frances Frei -- How to Give (and Receive) Feedback Hosted by jasminecole 20 Feb, 2026 09:00 AM PST Event Details Online Put AI to Work(shop) with Service Operations Hosted by Carrie Lea 23 Feb, 2026 05:30 AM PST Event Details Online Put AI to Work(shop) with Service Operations Hosted by Carrie Lea 23 Feb, 2026 05:30 AM PST Event Details Online Put AI to Work(shop) with Service Operations Hosted by Carrie Lea 23 Feb, 2026 05:30 AM PST Event Details Online Put AI to Work(shop) with Service Operations Hosted by Carrie Lea 23 Feb, 2026 05:30 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Auto assign user based on employment type

Hi, user whose hr profile meet these conditions like employement type is contractors they should be auto assigned to contractor external role( global scope) 

  • Question

Translation of options In Catalog

I have a requirement to translate catalog options into German or English based on the user’s location. In the catalog variable, I have currently configured the options in German to support more accurate browser-based translations. Additionally, the s...

  • Question

Add Flag on List View of Caller field on Incident

Hi Everyone,how to implement below requirement:Enhance the Incident List View in ServiceNow by visually identifying callers who meet specific criteria. When the Caller on an Incident record is:user is not VIP, ANDA member of the “VIP Assistant ”  gro...

  • Question
  • Hi

padding is not working for VIP Flag

Hi Everyone , I am facing two issues in the script below and need your help to resolve them:I have added two images in the script, but only the VIP image is showing. The second image is not visible. I have highlighted the relevant line in red inside ...

  • Question

ATF Question -Regarding Tab visibility check

How can a tab visibility check -example "Resolution Information" in incident. Tab  must be visible to snc_internal users for example use case.  How this check can be included in ATF Test Step. Please do someone help on this!  

  • Question

CIS- Data Foundations (CMDB & CSDM) exam 2026 - Tips and Tricks

Hello All, I have cleared CIS- Data Foundation (CMDB & CSDM) exam recently (Feb'26). There are lots of confusion spreading regarding this exam. I am trying here to answer some of the question which might be useful for the exam.1. Best resources to pr...

  • Question

SNAA Lab 1.2.1

ServiceNow Administration Advanced On Demand (Xanadu)Lab 1.2.1Where do I get this second "Shared (target) instance" ?  I can not seem to find it in any emails or the documentation. When I try and request another instance, it tells me my first instanc...

  • Question

How to call array from my system property?

Hi everyone,I'm working with a system property that stores an array of string values, for example:Property: list.of.stringsValues: "111 - TEST", "112 - Test2"In my Script Include, I'm retrieving the property like this: var titles = gs.getProperty('li...

  • Question

Task 02: Create New Class validation failing

Hello,I have problem with Task 2 - Create CI Class.  I can see "Mongoose webserver" class created with provided detail. It is extended from Web Server Class. But when I click "Validate Task", I get 3 observation & fails.Here is the screenshot for my ...

  • Question

General Ticketing Question

Hello, I am new to servicenow and am working on a dashboard that is supposed to basically display the work my team is doing in servicenow. I think the main idea is to track the "tickets" but I'm having trouble figuring out what tables to use from ser...

  • Question

Hide icon label and color from record information tab in workspace

Hi Everyone,  I would like to hide the VIP label, icon, and color displayed next to the caller’s name in the Caller section under the Record Information tab in Workspace. I have highlighted this in yellow in the screenshot below.can someone suggest h...

  • Question

IRM - Smart Assessment Engine

We are trying to set up a demo for a client and wanted to include the Smart Assessment Engine in the demo. Please share how to set up the actions in the Smart Assessment Engine and include responses as inputs. Thank you!

  • Question
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now