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Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by Travis Toulson Find Your Squad Virtually: CreatorCon Hackathon Team Formation on Tuesday, 4/21 Find Your Squad: Creat... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Trying to get more value from your ServiceNow data?

Trying to get more value from your ServiceNow data? You might be running into:Limited reporting capabilitiesPerformance issues from data extractionChallenges accessing large datasets You’re not alone, and there’s a better approach. Join us to learn h...

  • Question
  • Architect

Source Control in ServiceNow Studio - Complete Walkthrough

With the ServiceNow Zurich release, Source Control has finally been added to ServiceNow Studio.   ServiceNow Studio is the new, unified developer environment on the Now Platform, designed to streamline the development experience for ServiceNow develo...

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How to remove Color filters for KB Article body

while creating KB articles some users applied color (Black)  filters to article body. - Default Theme Image when these articles opened in Dark mode theme, unable to see the article body. - Dark mode theme Imagecan see the data when selected, and If I...

  • Question

Last activity of SAAS products - Microsoft

Hi,I am currently reviewing the Microsoft SaaS integration data in the Software Subscription table and wanted to share an observation regarding the Last Activity field.Under the Microsoft SaaS integration profile, I reviewed the following products:Bu...

  • Question

Event Trigger to Assign Record Based on Incoming Reply from End User

Hello @Everyone,I was working on a requirement where I need to trigger a notification to the agent working on a record (INC or RITM). When a reply is received from the end user, the agent should be notified that there is a new response on that partic...

  • Question

Multiple Business Applications per Application Service?

Hey everyone!  Is it possible/acceptable in the CSDM framework to have an application service instance match up to multiple Business Applications?  For example:  We have a Production, Test, and Development instance of the ServiceNow Platform. When co...

  • Question

Close a Change Request by REST API

 Hi guys, I’m trying to close a Change Request via REST API and I’m struggling with state transition behaviour. I’m using:PATCH /api/sn_chg_rest/change/{sys_id} Payload:{  "close_code": "successful",  "close_notes": "Closed by API",  "state": "3"} Th...

  • Question

HAM Normalization Question

Hi, In Hardware normalization status in HAM workspace, it is showing 70% and when i check models which are not normalized , for few models there are no assets present for that model at all. In this case why OOTB is showing normalization status for wh...

  • Question

Predictive intelligence error

Hi, I am testing the PI model from the backend (classification def), it returning the prediction. But when I test it from flow (I am using classification prediction action), it gives error - 404: Prediction Failed with error: java.lang.NullPointerExc...

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Trigger Survey with flow designer

Hello, I was trying to trigger a survey using flow designer , but the survey is being sent without questionsdoes anybody know why ? thank you for your help 

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