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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More prerna_sh Specialist Smart Lead Routing Assistant: Built with ServiceNow Build Agent || #BuildWithBuildAgent Challenge This article explains ... Read More mayankkumar Specialist "SkillMatrix AI" - Built with ServiceNow Build Agent #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts As part of the #BuildW... Read More Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible? As part of the #BuildW... Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [EMEA] Software Asset Management Office Hours Hosted by Lolita Honkpo 2 Dec, 2025 12:00 AM PST Event Details Online Live on ServiceNow: Empowering Your Success with AI-Enabled Regulatory Change Management Hosted by Lolita Honkpo 2 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 2 Dec, 2025 08:00 AM PST Event Details Online December Speed Networking! (EMEA-friendly time) Hosted by Anisa Chaudry 2 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Platform Academy Hosted by Lolita Honkpo 2 Dec, 2025 10:00 AM PST Event Details Online Live on ServiceNow: ServiceNow Impact Office Hours Hosted by Lolita Honkpo 2 Dec, 2025 10:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

API restrictions in OOB API for attachment

Hi all,  We have global table for attachment and there are system properties for that as well from OOB, now we have extended the task table in our custom table and here we are using attachment which is globally. Now the requirement we have to manage ...

  • Question

Resolved! Hide/Visible Survey Questions

Hi All,We are developing a survey for service desk.Is there is a way to make questions visible/hide based on response to other question, as we do in catalog items.I browsed over community and wiki, but i am only able to find NOT POSSIBLE solutions fo...

  • Question
  • User Interface (UI)

Quick Start Guide for Resource Management

Resource Management in SPM  Please subscribe to this blog for up-to-date information on Resource Management Workspace   Latest Updates (August 2025) Check out the on-demand section on Community to review recent Resource Management Workspace ser...

  • Article
  • Resource Management
  • Strategic Portfolio Management

Include Previous Email Content in Workbench for Recurring Communication Tasks

In my current project, I'm implementing Major Incident Management for handling major incidents. As part of this, I have created a new Communication Plan Definition, which includes a Communication Task Definition with a recurring communication frequen...

  • Question
  • Major Incident Management

Resolved! Content Service Opt-In: Which data is transferred?

My customer is asking which data is transferred when opting-in to the content service. Is it just the combination of Manufacturer, Name and Model number? Or anything else?

  • Question

Cooks and Chaos: Turning a Self-Inflicted P1 into a Culture Win

With a customer events fresh from last week, the timing is relevant to share how P1s can be learning opportunities. It’s the dreaded P1 situation with war rooms, hotlines, and heated sentiment across the org. To make matters worse, it was a self-infl...

  • blog

Exception Rules no longer provide option to execute on existing data

I'm running ServiceNow Vulnerability Response 26.0.11. There were recent changes to VR and now exception rules no longer create remediation task to track VITs that are deferred; but I also noticed I no longer have the option when creating the excepti...

  • Question
  • Vulnerability Response

SNPI - Import CMDB Data

I'm trying to complete the SN Platform Implementation.  In lab SNPI - Import CMDB Data it wants the source table to be CMDB Import [u_cmdb_import].  When I follow every step exactly as I'm supposed to in the lab it does not give me that option as a s...

  • Question

Sneak Peek at USEM for Q4 2025 Release

ServiceNow Unified Security Exposure Management (USEM) is the next evolution of Vulnerability Response.    On Nov 19, 2025, we hosted a webinar, “Unleash the future of Vulnerability Management with USEM”.  We welcome you to begin your journey to USEM...

  • Article
  • Unified Security Exposure Management
  • USEM
  • VR
  • Vulnerability Response

How to estimate story points for ServiceNow related stories?

Hi Community,May I know how do you do the effort estimation in your sprint planning?By definition, A Story point is a singular number that represents:• Volume: How much is there?• Complexity: How difficult is it?• Knowledge: What do we know?• Uncerta...

  • Question

Resolved! Hide Priority filed in Details tab of Project workspace.

Hi All,  I am looking to hide the "Priority" file that is just shown below the project name at the top in Details tab of project workspace. I am not able to find that in Workspace Form Header Configuration.I am attaching the screenshot also.  Please ...

  • Question

ServiceNow Discovery: Using Patterns

里 ServiceNow Discovery: Using Patterns    In the previous article, we explored how to discover additional information about a Computer CI using the traditional Probes and Sensors method in ServiceNow. ️ Now, it’s time to move to the next evolution of...

  • Article
  • Discovery
  • ITOM Discovery
  • Patterns
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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