Saved Views in CWM reverting back to default columns

kristie
Tera Contributor

3 weeks ago

Saved Views of personalized columns in CWM will at times revert back to default columns. Issue occurs both with saving view to 'Team View' or saving as a New View.

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4 REPLIES 4

glideFather
Tera Patron

3 weeks ago

ahoy @kristie,

 

could you share a screenshot to show what columns/list do you want to set to default?


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kristie
Tera Contributor
In response to glideFather

2 weeks ago

Hi the issue is its reverting back to ServiceNow default columns even though i saved a view with additional columns.

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glideFather
Tera Patron
In response to kristie

2 weeks ago

it sounds like a personalised list view set back to default, you might need to set your personalised list again or to contact your administrators to set the desired order of columns as the default value maybe


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Irene5
ServiceNow Employee

2 weeks ago

Hi @kristie, this sounds like a bug. Could you open a case so that our support team can help you get this resolved.

Thanks, Irene

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