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05-08-2025 10:08 AM
How do I get started with accessibility on the platform?
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05-08-2025 04:40 PM
Hi @mgmcdani,
ServiceNow offers free instance called Personal Developer Instance(PDI).
1. Access the page below and signin your ServiceNow ID.
2. Follow below article and you can obtain your PDI.
Personal Developer Instances | ServiceNow Developers
This youtube video explain about PDI.
https://youtu.be/OTdzVLqpFHY?si=bGGU59Ov8iAeFxV1
Thanks.
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05-09-2025 04:02 PM
Hi @mgmcdani , do you have more specifics on what you're trying to achieve?
For general information, I recommend you check out our accessibility resource article here on Community.
And, because we have several features baked into the AI Platform, most folks can access accessibility preferences to customize their user experience from their profile options. Check out this article on how to use all of our built-in preferences. It will depend on your version you're on and how much customizing your own company may have done to the AI Platform out-of-the-box, so if you don't see what you need or you have specific hiccups you're looking to address, either:
- Submit an idea through our idea portal
- Email our product team at accessibility_support@servicenow.com.
Here's a quick video to get you started on the Idea Portal:
Thanks for reaching out!