Create a Blackout Calendar in Data Visualizations

[dwerner]

  Hi there. I am trying to create a blackout calendar in Data Visualizations but I'm not having much luck and I could use some help.

  Here is the configuration for the Data Visualization:

  I created this Blackout Schedule (cmn_schedule_blackout):

  And contained within the Blackout Schedule is this Schedule Entry (cmn_schedule_span):

  I have referenced these links for creating the calendar, but they have not helped:

https://www.servicenow.com/docs/r/xanadu/now-intelligence/create-dv-calendar-ac.html

https://www.servicenow.com/docs/r/zurich/now-intelligence/create-dv-calendar-ac.html

https://www.servicenow.com/docs/r/yokohama/it-service-management/change-management/change-schedules-...

  I have tried using the cmn_schedule_span and cmn_schedule_blackout tables in the Table field in the Data Visualization configuration but neither works.  

  I am on Zurich Patch 8.  Any help you can provide would be greatly appreciated.

Thank you,

Dustin

[Tanushree Maiti]

Hi @dwerner 

Check this :

How to create Calendar Report on Blackout Schedules with start and end schedule time 

https://www.servicenow.com/community/itsm-forum/how-to-report-on-blackout-and-maintenance-schedules/...

https://www.youtube.com/watch?v=ARXhKogczYg

Blackout & Maintenance Schedules in a nutshell

[dwerner]

Hi Tanushree.  Thank you for replying to my message.  My user found someone who knows a lot more about dashboards than I do and they were able to help them get the blackout calendar set up.  I don't know exactly what was done to solve the issue, but I will find out and when I do I will post it here.

Thanks,
Dustin

[Dr Atul G- LNG]

Hi @dwerner 

I created a report for the same and I’m able to see my blackout schedule.

You cannot add two tables in a single report/query at the same time.