validating the taskin welcometo servicenow
<p>why the task in the welcome to servicenow is not validating even though the task is perfectly done.</p>
Forum Posts
Manage and monitor the usage of custom table on the instance
Hi community, I ran into a question regarding the custom table usage.In the subscription management, I can only find the unmapped custom table. I am aware of use the sys_db_object table to search for the table starting with u_ and x_. but is there a ...
How to make serial_number nonmandatory for class =cmdb_ci_db_mssql_instance when parent MAND
Hello, I need to mark two fields serial number and IP Address NON MANDATORY for class = cmdb_ci_db_mssql_instance however when i go to Dictionary -> it asks to make that in cmdb table where it is mandatory. I want only in cmdb_ci_db_mssql_instance ta...
Need to install the BPE in My Instance
Hi everyone,Can anyone help me with this? I searched the ServiceNow Store for the Best Practice Engine, but I’m unable to find the plugin.Could someone please confirm whether it’s available in the Store or if it’s enabled through a different way?Than...
need to install the BPE plugin
Hi everyone,Can anyone help me with this? I searched the ServiceNow Store for the Best Practice Engine, but I’m unable to find the plugin.Could someone please confirm whether it’s available in the Store or if it’s enabled through a different way?Than...
Where to find this to disable OOB approval comments?
Approval is triggered from the OOB 'Ask for Approval' flow designer action but not sure where. We suspect its coming from a script include? still unsure nevertheless. image below for more info, (group name and user name redacted for privacy hence the...
Does glide.audit.track_impersonation work in Zurich release or only from Australia release?
Hi ,I am testing impersonation audit tracking using the system property "glide.audit.track_impersonation = true."My instance is currently on the Zurich release. I manually created this property and set it to true, but audit records in sys_audit still...
Requirement to Rename ZIP File While Downloading All Attachments Using UI Action
Hii Team, We have a requirement to download all attachments associated with a record as a single ZIP file. For this purpose, we have created a UI Action and implemented a script using the /download_all_attachments.do endpoint to download the attachme...
Border is not showing up for fields in workspace.
1. Border line is not showing up for the fields in Workspace.2. Also, not able to remove the dash (small horizontal line) for the fields saved as null value. Sharing the image below. 1. 2.
Resolved! How to sort a choice field by display label instead of stored value in native list view?
Hi Team,I’m looking for guidance on sorting a choice field by display label in native list view.Current setupI have a choice field on a transactional table.Example choice records:Label = Category AValue = non-alphabetical numeric valueSequence = 1Lab...
Additional comments are not recognized.
I'm currently taking a microcertification course. I created an incident and added some comments, but it's not being recognized.
Recomendation on adding trusted domain
There is a requirement to add 5000+ trusted domains in the system, so that inbound emails can be processed. But I feel this should not be done due to risks like performance degradation, Security Vulnerabilities, spam emails etc. What else can be the ...
Setting up SSO - what is the expected login behavior with an incorrect/invalid email address?
We are setting up SSO with Azure/Entra. At login when entering an invalid email address what is the expected behavior?
App repo URL updates for GitHub Migration
We are migrate our GitHub from on prem to GitHub cloud , currently we are pointing old url (on-prem GitHub) and we have to replace it with new URL(GitHub cloud). In ServiceNow Studio , when we try to modify the configuration as in the attached screen...
AI Search Not opening the link in Global search for Workspace
We have configured Search Config for two of our custom tables. While we search the data for one in CSM Workspace Search scope on the homepage; the result returned is accurate and on click on link the record opens. While for the second table, the resu...
