A link to go.skype.com is created when installing the ServiceNow MS Teams app

Johan van den H
Kilo Sage

‎11-21-2024 01:48 AM - edited ‎11-21-2024 01:48 AM

We are starting to use the ServiceNow app in MS Teams.
However, when the app is added to MS Teams it automatically adds a link to "go skype com" to the app in MS Teams.
The link seems to be shared by the Now Virtual Agent.

We would like that this link is not added after adding the app to MS Teams.

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Jon51
ServiceNow Employee
ServiceNow Employee

‎01-22-2025 01:45 AM

I confirmed the same issue, but it looks like it came from Microsoft. Please check with MS Teams Support team. 

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Vibhor2
Tera Contributor

‎03-12-2025 02:14 AM

We are seeing similar link. Were you able to remove the same with help of Microsoft teams support.

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