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08-28-2024 01:45 AM
I have configured everything as per the ServiceNow document.
1) Made changes to the service channel
2) created queues
3) created assignment group - and roles have been given to the group tagged.
4) Works perfectly fine with the PDI, but not in the client instance.
Any thoughts would be appreciated!
1 REPLY 1
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09-15-2024 10:52 PM
@VARUN37 Could please share the screenshots or any error message? Also, please share how you are initiating the flow?
Please mark this as helpful and accept it as a solution if this resolves your query.
Sujatha V.M.
Sujatha V.M.