Agent Workspace issues: Search record and Open record icons, and reference field with dependent fiel

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11-29-2023 03:32 PM
I have encountered a few issues in Agent Workspace for HR Case Management on Create a New Case form.
yourinstance.service-now.com/now/hr/agent/case-creation-page/-1_uid_
1. Reference field with a dependent field does not work, although it works in the default view
2. Search for record icon in a field does nothing
3. Open record icon in a field does nothing
Has anyone else experienced these issues and have any solutions?
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02-13-2024 04:18 AM
I have this too, did you manage to resolve the issue on your side?
Many thanks
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03-14-2024 12:09 PM
I have this too, did you manage to resolve the issue on your side?