Different landing pages based on the roles/ groups assigned to them (Admin, Manager, L2/L3 & L1)

Salmon Raj V
Tera Contributor

Hi Team,

 

Need to create multiple landing pages in the CSM/FSM Workspace. The landing page will invoke to the logged user based on the roles/ groups assigned to them (Admin, Manager, L2/L3 & L1). By having multiple landing pages, we can bifurcate the components to each landing page instead of having all components in single landing page.

 

Please provide your valuable information.

 Thank You.

 

Salmon Raj Valaparla,

Senior Associate Consultant,

Infosys, Hyderabad.

Ph no: 7659937955 

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@Salmon Raj V 

you can have different landing pages for different audiences

remember the system property "glide.ux.user_criteria_enabled" should be present with value as true

these links should help you

Learn about audiences 

Audit Workspace: How to set audience by user group to page variant? 

how to set landing page differently for different users based on audience in SOW 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Salmon Raj V 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Medi C
Giga Sage

@Salmon Raj V 

Please do not create multiple pages, but create page variants instead and set up related Audience:
https://www.servicenow.com/community/grc-forum/audit-workspace-how-to-set-audience-by-user-group-to-...


If you found this helpful, please hit the thumbs-up button and mark as correct. That helps others find their solutions.

Hello @Salmon Raj V ,

 

I hope you are doing well! Was this helpful? If so, kindly accept the solution and close the thread so that it benefits future readers. 


If you found this helpful, please hit the thumbs-up button and mark as correct. That helps others find their solutions.