Different landing pages based on the roles/ groups assigned to them (Admin, Manager, L2/L3 & L1)
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03-27-2025 06:01 AM - edited 03-27-2025 06:05 AM
Hi Team,
Need to create multiple landing pages in the CSM/FSM Workspace. The landing page will invoke to the logged user based on the roles/ groups assigned to them (Admin, Manager, L2/L3 & L1). By having multiple landing pages, we can bifurcate the components to each landing page instead of having all components in single landing page.
Please provide your valuable information.
Thank You.
Salmon Raj Valaparla,
Senior Associate Consultant,
Infosys, Hyderabad.
Ph no: 7659937955
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03-27-2025 06:15 AM
you can have different landing pages for different audiences
remember the system property "glide.ux.user_criteria_enabled" should be present with value as true
these links should help you
Audit Workspace: How to set audience by user group to page variant?
how to set landing page differently for different users based on audience in SOW
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-27-2025 08:11 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-27-2025 06:31 AM
Please do not create multiple pages, but create page variants instead and set up related Audience:
https://www.servicenow.com/community/grc-forum/audit-workspace-how-to-set-audience-by-user-group-to-...
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03-28-2025 12:54 AM
Hello @Salmon Raj V ,
I hope you are doing well! Was this helpful? If so, kindly accept the solution and close the thread so that it benefits future readers.
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