Hi All,
Could any one please share the details on how to configure and display specific timeslots based on the reason for visit?
Thank you for your time.
Regards,
Vamsi
I suspect that you want to configure different timeslots per reason for visit?
You'll need to configure variable timeslots.
Summarized these are the steps:
1. In filter navigator search for "Appointment Configurations" and open the related config
2. Tick the checkbox "Enable advanced configurations"
3. On the above form view, go to related list "Service Configuration Rules":
4. Create a rule for each reason for visit where you want a different timeslot
5. Go to the related list "Advanced configurations" and configure a record for each rule.
Example:
6. Now you'll need to map the reason for visit with these rules.
In filter navigator, go to "Walk-up Locations" and open the related location.
7. Go to the related list "Reasons for Visit" and map each rule with the different reasons for visit:
Hope that was helpful for you, if so, feel free to hit the thumbs up!
As per step 7, i added the appointment booking configuration rule to a specific reason. However, the new time slots are applying to all reasons. Please refer to the screenshot of the configuration below.
Regards,
Vamsi
