Moving Agent Chat from Agent Workspace to Service Operations Workspace

[ScoJo262]

Looking to migrate over to Service Operations Workspace, where exactly do I configure Agent Chat so it will show up in the SOW like it currently does in Agent Workspace?

[_benow · Accepted solution]

It should work OOTB, no config changes needed.

[Habibullah]

Can you please guide me in Moving Agent Chat from Agent Workspace to Service Operations Workspace.