Reporting on Collaborators in ER Cases
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07-25-2024 02:13 PM
I am trying to report on ER Cases where users from a specific assignment group were added as a collaborator to cases outside of their assignment group. So far, I can add collaborators in a list report, but I can't seem to dot walk on the collaborator. For example, I was hoping I could filter for collaborator.assignment group = Assignment group A
Is it possible to do something like this? I have an assignment group that is trying to report on the number of cases their group members are working as collaborators, in addition to their own cases.
Thanks
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