Show contextual side panel for extended tables in workspace

[Berta]

Hi ServiceNow Community

I've expanded the task table and while I can see all fields from the Task table to my new custom table, I've noticed that the activity side panel is absent in the workspace, preventing me from adding comments or work notes. Could you advise on how can I have it integrated into my workspace?

[Community Alums]

Hi @Berta ,

1. Navigate to the User Preferences table (sys_user_preference.list).

2. Fill in the User Preference record as follows

Description: Show the agent assist form

User: Leave this empty

Name:workspace.showAgentAssist

Value: true

Type: True/False

System: Checked

[Berta]

Thanks Sandeep, I followed the steps but still missing.