To Convert the input from user to Upper Case

[sreeshsurendran]

The requirement is:

In Virtual Agent, when a user enters the incident number in lower case to Upper case and show the incident record in the chat.

[Harsh_Deep]

Hello @sreeshsurendran 

Use this code -

var input = 'input field value';
var result = input.toUpperCase();

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.

[sreeshsurendran]

Hi @Harsh_Deep ,

Thanks for the reply, but I've tried this way seems to be not working

R,

Sreesh.

[Harsh_Deep]

Can you send me Snip