Are you ready for Now Assist? How Now Assist Readiness Evaluation can accelerate your implementation

[samogilvie]

Rolling out AI on the ServiceNow AI platform isn't just a configuration step - it's a readiness question. That's what the Now Assist Readiness Evaluation (NARE) session is all about: helping you understand what "ready" really looks like across data quality, process maturity, and governance, before you activate.

You'll learn:

• What is important in preparing your instance for Now Assist
• Where to find and how to use the Now Assist Readiness Evaluation (NARE)
• Best practices for configuring elements relied on by Now Assist

Sessions were held live:

• AMS session: Tuesday, August 4 2026 | 10:00–11:00am PDT
• EMEA session: Tuesday, August 11 2026 | 11:00am–12:00pm CEST

Resources:

• Session Recording: click here to access the recording

• NARE Overview - Start here for the big picture
• NARE Implementor's Guide - Step-by-step configuration guidance
• NARE System Properties Reference - The technical details
• Decoding Your NARE Scores - Understand what your results mean
• NARE Store App - Get the app itself
• AI Implementation Checklist - Your pre-deployment checklist
• Getting Ready for Now Assist - General readiness guidance
• Best Practices for Knowledge Articles with Now Assist - Optimize your knowledge base
• Knowledge Academy - Deep Dive into Article Optimization in Knowledge Center - Deep dive on Knowledge Center
• Making Catalog Items Conversational - Guidance for catalog requests