VijayRajshekhar
Giga Contributor

We’re excited to introduce our Agentic AI solution for Customer Care, designed to transform how businesses engage with their customers. Here the demo link: LTIM - Agentic AI solution demo

Benefits include: 

  • 24/7 Intelligent Voice Support
    Customers speak naturally to resolve issues any time, with the AI agent capturing intent and logging cases in ServiceNow instantly.
  • Automated Case Creation & Smart Routing
    Voice interactions are converted into structured tickets, routed with full context—speeding up first-contact resolutions.
  • Proactive Customer Updates
    Agent delivers real-time status updates from ServiceNow directly to customers via voice, reducing inbound inquiries.

We’d love to hear your thoughts, feedback, or suggestions. Let’s shape the future of customer care together! #LTIM; #AgenticAI; #CustomerSupport